IT Logistics Specialist
Role details
Job location
Tech stack
Job description
- Image, configure, and deploy Windows and macOS laptops using MDM tools such as VMWare Workspace One (AirWatch), Microsoft Intune, and Jamf.
- Enroll and configure Android and iOS mobile devices.
- Maintain accurate asset records and manage inventory throughout the full device lifecycle.
- Work from established checklists to ensure consistent and accurate device setup.
- Document and maintain provisioning runbooks and standard operating procedures.
- Perform basic troubleshooting to resolve roadblocks during device configuration.
- Coordinate with internal teams to ensure devices are ready for new hires, including remote shipments.
Requirements
This position is responsible for provisioning, configuring, and deploying new Windows and macOS laptops, as well as Android and iOS mobile devices. The role involves managing device inventory, following detailed checklists for setup, and performing basic troubleshooting to resolve configuration issues. The ideal candidate will be an experienced, detail-oriented professional capable of working in a fast-paced environment with a high volume of devices., Experience: Proven experience provisioning Windows and macOS devices in a corporate environment. The role requires an individual who can contribute from day one without needing extensive on-the-job training in core responsibilities. Specific device provisioning experience is a significant advantage.
Technical Skills:
- Hands-on experience with MDM platforms, specifically Microsoft Intune and VMWare Workspace One (AirWatch), with Jamf experience being beneficial.
- Working knowledge of Active Directory, Azure AD, and MFA/SSO tools.
- Familiarity with mobile device enrollment via Apple Business Manager and Google Zero-Touch Enrollment.
- Understanding of endpoint security fundamentals such as encryption and compliance policies.
- Experience with an ITSM ticketing system like ServiceNow or Jira Service Management.
Preferred Qualifications
- Scripting experience in PowerShell, Bash, or Python for deployment automation.
- Relevant certifications such as CompTIA A+, Microsoft 365 Certified, or Jamf Certified Associate.
- Experience supporting a distributed or remote-first workforce.