Information Technology Analyst
Role details
Job location
Tech stack
Job description
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
Requirements
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
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Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
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Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
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Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
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Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
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Ability to understand Windows 10 and configure and troubleshoot PC level problems
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Ability to understand basic Windows Active Directory; user accounts and security groups
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Strong communication, written, and customer service skills
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High aptitude and willingness to learn new technologies
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A self-starter that can work with minimal supervision; highly organized
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Travel (driving) to other offices within the region as needed, Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.
Benefits & conditions
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Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
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Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
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Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
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Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
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Professional Development: Tuition reimbursement and extensive internal training programs.