Telecommunication Specialist

Billing Invoicing Operations Management Coordinating Business Valuation Telecommunications Inventory Management Full Stack Development Network Infrastructure Artificial Intelligence Business Transformation Critical Illness Insurance Verbal Communication Skills Session Initiation Protocols Troubleshooting (Problem Solving), We're seeking a Telecommunication Specialist to provide day-to-day support, coordination, and maintenance of enterprise telecommunications systems and services. This role assists with telecom installations, troubleshooting, inventory management, carrier coordination, and operational support across multiple locations and works closely with internal IT teams, vendors, and end users to ensure reliable and efficient services., * Manage and support enterprise telecommunications systems including voice, SIP, POTS, cellular mobility, internet connectivity, and related infrastructure.

• Coordinate telecom installations, upgrades, disconnects, and decommission projects across multiple locations.
• Provide support for telecommunications systems including voice services, internet circuits, cellular devices, and related infrastructure.
• Assist with telecom service requests including installations, disconnects, moves, and changes.
• Troubleshoot telecom-related issues and coordinate resolution with carriers and vendors.
• Monitor and maintain telecom inventories, records, and documentation.
• Support cellular mobility administration including device activations, upgrades, and troubleshooting.
• Coordinate with field technicians, vendors, and internal departments on telecom projects and service requests.
• Assist with telecom billing review and invoice processing.
• Escalate complex telecom issues to senior team members or management as needed.
• Maintain accurate records of telecom assets, circuits, phone numbers, and carrier information.
• Support site openings, relocations, and decommission activities.
• Follow established telecom procedures, standards, and best practices.
• Participate in after-hours support activities when required., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Telecommunication Specialist TEKsystems Knoxville, TNOn-Site JIRA Billing Invoicing Operations ServiceNow Communication Detail Oriented Device Management Business Valuation Telecommunications Category 6 Cabling Category 5 Cabling Structured Cabling Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Telecommunications Networks Session Initiation Protocols Troubleshooting (Problem Solving) +0 Telecommunication Specialist TEKsystems Knoxville, TNOn-Site JIRA Billing Invoicing Operations Management Coordinating Business Valuation Telecommunications Inventory Management Full Stack Development Network Infrastructure Artificial Intelligence Business Transformation Critical Illness Insurance Verbal Communication Skills Session Initiation Protocols Troubleshooting (Problem Solving) +0 Telecommunication Specialist TEKsystems Knoxville, TN*On-Site Billing Invoicing Operations Leadership Management ServiceNow Coordinating Communication Business Valuation Telecommunications Category 6 Cabling Inventory Management Full Stack Development Network Infrastructure Artificial Intelligence Business Transformation Corporate Data Management Critical Illness Insurance Verbal Communication Skills Session Initiation Protocols Troubleshooting (Problem Solving)

1. Strong understanding and previous experience with enterprise telecommunications systems including voice, SIP, POTS lines, copper circuits, VoIP, cellular mobility, internet connectivity, and related infrastructure. (Switching POTS lines to VoIP.) Should be comfortable coordinating and troubleshooting installations, upgrades, disconnects, and decommissions, VOIP install, emergency service lines, elevator lines, POTS lines.
2. Excellent written and verbal communication skills. Ability to coordinate with field technicians, vendors, carriers, and internal departments on telecom projects and service requests. Experience with JIRA preferred but not required.
3. Proven background displaying a deep understanding of telecommunication and network infrastructure and concepts.

6-month contract to start but project could take 2-3 years. Job Type & Location

This is a Contract position based out of Knoxville, TN. Pay and Benefits

The pay range for this position is $28.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.