Change Management Consultant - Salesforce

Thunder, Llc
Tysons, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 100K

Job location

Remote
Tysons, United States of America

Tech stack

Amazon Web Services (AWS)
Cloud Computing
Cloud Services
Salesforce
Marketing Cloud

Job description

We are seeking a visionary Enablement Consultant to serve as the cornerstone of our federal practice. The ideal candidate is a proactive problem-solver who thrives on the challenge of leading training, onboarding, and change management for users and admins within complex federal environments. You will have the autonomy to shape our enablement strategy while working with the latest cloud technologies to support our most mission-critical customers., * Training Leadership: Lead the design and implementation of comprehensive training programs for both end-users and system administrators.

  • Onboarding Management: Manage and oversee the end-to-end onboarding process to ensure new users are successfully integrated into federal cloud environments.
  • Change Management: Drive the change management process, coordinating with internal teams and federal stakeholders to navigate cultural and technical shifts.
  • User Adoption: Implement advanced strategies and tools to monitor and increase user engagement across Salesforce and AWS environments.
  • Mentorship: Provide guidance and best practices to development and consulting teams regarding user experience and system sustainability.
  • Certification Maintenance: Maintain and apply expert knowledge of Salesforce certifications and enablement protocols., The Engagement Manager leads onboarding and activation for enterprise accounts, presenting to senior leadership and creating repeatable frameworks to enhance engagement. This role requires driving execution and managing the full lifecycle of client interactions, focusing on achieving clear outcomes and customer satisfaction.

Requirements

  • US Citizenship Required, with ability and willingness to obtain security clearance(s).
  • 5-7+ years of experience leading training, onboarding, and change management cycles, with hands-on experience in automated enablement platforms.
  • Significant experience with the Salesforce suite of products, especially Service Cloud, Experience Cloud, Marketing Cloud, and/or Agentforce.
  • Proven leadership skills and experience in managing enablement for large, complex federal projects.
  • Strong strategic thinking and ability to align training solutions with federal business objectives.
  • Excellent communication, presentation, and stakeholder management skills.
  • Certifications: Salesforce Certified Instructor, Salesforce Education Cloud Consultant, or equivalent (Preferred).

Benefits & conditions

Why Thunder? Because You Deserve More Than Just a Job.

  • A Culture of Builders - We're a remote-first, global team of curious, collaborative problem-solvers. You'll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you're excited to build, innovate, and grow, you'll fit right in.
  • Forge Your Own Path - At Thunder, you're not just filling a role-you're shaping it. Whether it's jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

  • Comprehensive Benefits - Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
  • Ownership & Impact - Stock options in a fast-moving, high-growth company. Every employee plays a part in what we're building. Make your mark!
  • Level Up Your Career - Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
  • Work from anywhere (well, almost ) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you're happiest.
  • People-First Flexibility - We're always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally., United States Easy Apply 80K-100K Annually Mid level 80K-100K Annually Mid level Fintech * Insurance * Machine Learning * Other * Analytics * Financial Services * Automation The Claims Adjuster manages workers' compensation claims end-to-end, ensuring legal compliance, mitigating exposure, and providing excellent customer service to agents and clients. Top Skills: Google SuiteSlack Scrunch

Engagement Manager

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