Onsite Computer Support Specialist

The Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.

Do you have experience in User training (technical support)?, Do you have a High school diploma or GED?, * High school diploma or equivalent; Bachelor's degree in related field preferred

• 2+ years experience providing basic computer support or training to youth and/or adults
• Knowledge of PC hardware and software configurations, troubleshooting and maintenance
• Experience installing, troubleshooting, and managing Microsoft products
• Experience troubleshooting email related issues
• Configuration, management, and troubleshooting skills for routers, switches, and firewalls
• Ability to multitask in order to complete responsibilities in a timely and accurate manner.
• Ability to recognize IT issues and opportunities and determine the appropriate action required
• Ability to use time effectively and efficiently
• Knowledge of network infrastructure standards
• Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

Pulled from the full job description

• Professional development assistance
• 403(b)
• AD&D insurance
• Paid time off
• Employee assistance program
• Paid holidays, ** Most Benefits will take effect on the 1st of the month following a 60-day waiting period
• Medical - $8,741.40 per year
• Dental - $570 per year
• Vision - $65.04 per year
• Group Life & ADD - $41.70 per year
• Employee Assistance Program - $57.60 per year
• 403(b) retirement - $100 per month
• Health & Fitness Benefit - $419.88 per year
• LinkedIn Learning Account Professional Development Funds - up to $1500 per year for approved professional development activities

Paid Time Off

• ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
• 8 annual personal holiday/health and wellness days*
• 11 paid holidays + 6 day paid winter holiday break

WA State Paid Family & Medical Leave - 0.8% of salary - 100% employer paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes - 9.8% of salary At the Urban League of Metropolitan Seattle, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.