Shift Technician - Data Centre Operations

Critical 24/7 operational role ensuring availability and performance of mission-critical data centre infrastructure at one of our new client's facilities. Responsible for monitoring, maintenance, incident response, and compliance with German data centre standards., Infrastructure Monitoring

• Monitor critical systems via BMS/DCIM platforms (power, UPS, cooling, fire protection, security)
• Track environmental parameters and system performance in real-time
• Document all activities and deviations in shift logs

Maintenance & Inspections

• Conduct structured inspection rounds every 2-4 hours
• Perform visual/functional checks of UPS, generators, HVAC, electrical systems
• Execute minor preventive maintenance tasks
• Support planned maintenance activities

Incident Response

• Respond immediately to alarms and system faults
• Perform initial diagnostics and implement emergency protocols
• Coordinate with external service providers
• Escalate critical issues per established procedures
• Document incidents in ticketing systems (ServiceNow, JIRA)

Documentation & Communication

• Complete detailed shift handover reports
• Maintain compliance documentation (DIN EN 50600, ISO 27001)
• Communicate with customers regarding incidents/maintenance
• Coordinate with Security, IT, and Facilities teams

Compliance & Safety

• Enforce security protocols and access control
• Ensure compliance with DGUV, VDE, BDSG/GDPR requirements
• Participate in safety drills and report hazards

Do you have experience in ServiceNow?, * Completed Ausbildung in: Elektroniker für Betriebstechnik, Mechatroniker, Anlagenmechaniker für SHK, or comparable

• Elektrofachkraft certification (or willing to obtain within probation)
• First Aid certification (valid within 2 years)
• Fire Safety Officer training (Brandschutzhelfer)
• Valid Class B driving license

Technical Knowledge

• Electrical power distribution systems (low/medium voltage)
• HVAC and climate control technology
• UPS systems, battery banks, emergency generators
• Basic IT infrastructure (servers, network equipment)
• Understanding of Tier III/IV critical infrastructure concepts

Language Proficiency

• Technical terminology proficiency in German

Personal Competencies

• Independent worker with strong problem-solving skills
• Team-oriented with excellent communication
• High stress tolerance and calm under pressure
• Reliable, punctual, flexible with shift changes
• Minimum 1-2 years technical operations experience

Preferred Qualifications

Experience:

• Data centre, telecommunications, or colocation environments
• Tier III/IV certified facilities
• Equipment brands: Schneider Electric, Eaton, Vertiv, Stulz, Siemens

Additional Certifications:

• CDCP (Certified Data Centre Professional)
• Sachkundenachweis Kältetechnik
• VDE certifications (VDE 0100, VDE 0105-100)
• Manufacturer-specific training

Systems:

• DCIM platforms (Nlyte, Sunbird, FNT Command)
• BMS systems (Siemens Desigo, Schneider Electric, Johnson Controls)
• Ticketing systems (ServiceNow, JIRA, BMC Remedy)

• 12-hour rotating shifts
• State-of-the-art Tier III certified facilities
• Physical requirements: lift up to 20 kg, climb ladders, extended walking, * Competitive salary with shift premiums
• Company pension scheme (betriebliche Altersvorsorge)
• 30 days annual leave plus additional shift worker days
• Health and wellness programs
• Job ticket/transportation allowance
• Employee referral bonuses

Regulatory Compliance

Role requires adherence to: DIN EN 50600, VDE 0100/0105-100, DGUV Vorschrift 1 & 3, ISO 27001, ISO 50001, BDSG/GDPR, Arbeitsschutzgesetz, Arbeitszeitgesetz.

What We Offer

• Opportunity to lead a flagship account with significant strategic importance to our organization
• Platform to influence and shape best practices in Life Sciences real estate management globally
• Exposure to cutting-edge operational practices and technologies across international markets
• Collaborative, innovative work environment with access to industry-leading resources and expertise
• Comprehensive professional development program and clear advancement pathways
• Competitive compensation package including performance-based incentives
• Global mobility opportunities within a growing international organization

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole You, personally and professionally. At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate. Our values of teamwork, ethics, and excellence are at the heart of everything we do. We foster an inclusive culture where diverse backgrounds, experiences, and ideas lead to innovative solutions for our clients. At JLL, we believe in supporting our people's growth and wellbeing, because when our people thrive, so does our business and the communities we serve., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.