Head of IT Product Development and Delivery

We are seeking to recruit a new Head of IT Product Development and Delivery (ITPDD) within our central IT function, Technology and Information Services (TIS). As part of the Senior Leadership team within TIS, you will lead a function responsible for a range of IT services to the University, its staff, students and partners. TIS aims to deliver IT that works exceptionally well, increases digital capabilities for staff and students, and provides a seamless end-to-end digital experience for all our stakeholders.

As Head of ITPDD you will:

• Provide technical leadership and have oversight of our Infrastructure Services Team, Solution Design Team, Technical Design Authority, and Continuous DevOps Team, utilising contemporary software techniques and ITIL/Agile methodologies to drive continuous improvement in digital capabilities across the University.
• Work with colleagues across TIS to ensure that appropriate, structured processes are in place and that current and new IT services are effective and efficient
• Work with others across the University to ensure the services delivered remain fit for purpose and meet changing business needs
• Bring in knowledge from across the sector and industry to ensure the University continues to develop, and deliver a high quality digital experience in line with strategic aims and business plans.

• Have experience across the full IT spectrum, ideally working in a medium size enterprise, have experience working in a medium size enterprise, as well as a relevant professional qualification in an IT related discipline.

You should be a practitioner in ITIL version 3, PRINCE2 and/or Agile with demonstrable practical experience of managing teams within these environments.

For this role, you will need to be on site 2 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs., A strong understanding of the business processes that underpin an organisation focusing on the role of information provision will be required, along with a good knowledge of contemporary software industry techniques and trends. You will have an expert knowledge of business systems and operational processes across all platform environments.

• Generous annual leave: 35 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A relocation package may be available to the successful candidate, conditions apply.

The University of Plymouth sits on the idyllic South Devon coastline at the very centre of the city. One of the largest universities in the region, our growing international reputation is matched by some exciting campus developments. With excellent national transport links, great shopping, pristine seas and south-coast sunshine, at the University of Plymouth you can live the lifestyle that only the Southwest peninsula can offer. At the University of Plymouth, it is in our nature to innovate - be that in our teaching, research or working practices. We strive for the highest quality in all that we do - pushing boundaries isn't just encouraged, it is expected., A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated., The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution.