ServiceNow Solution Architect

The ServiceNow Solution Architect - For modules like ITSM, ITOM, IRM, etc. guides and owns the delivery of ServiceNow implementations by providing mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting.

You will design, implement, and optimize IT service management solutions, ensuring alignment with business needs and industry best practices, often using platforms like ServiceNow.

You will ensure that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other views., * Developing and maintaining the strategic technical roadmap for various modules in ServiceNow platform

• Advising customers on the drivers for executing organisational change and adopting technologies
• Designing and architecting solutions for various processes, ensuring solutions align within the existing enterprise architecture
• Contributing to the evolution of practices through resource sharing and feedback loops
• Being aware of how the ServiceNow digital solution will scale in the future and how it will be supported whilst performing Risk vs. Value Proposition for third party integrations with ServiceNow
• Mentoring and guiding senior consultants, developers, and project teams, ensuring alignment with best practices and maintaining the technical integrity of the solution

• Bachelor's degree preferably in Information Technology, Engineering, or Sciences or equivalent work experience
• Should have certifications: CSA, CAD, CIS-ITSM
• High-level understanding in scripting and app development, including familiarity with web services, API's
• Architecting solutions experience in the ServiceNow platform
• ServiceNow scripting and JavaScript experience are required
• Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days' holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year

For over 150 years we have been there for our clients every step of the way. Our purpose: ‘Dedicated to our clients’ lasting success and financial security at home and abroad’ guides our vision and strategy, and is brought to life by our culture. With a global presence in about 60 countries, and a diverse workforce of more than 90,000 people, we know that each individual’s daily actions shape our culture. 

Deutsche Bank Technology in Berlin

DB Technology is a global team of tech specialists, spread across multiple trading hubs and tech centres. We have a strong focus on promoting technical excellence – our engineers work at the forefront of financial services innovation using cutting-edge technologies.

Our Berlin location is our most recent addition to our global network of tech centres and growing strongly. We are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market.