Applications Support Developer
Role details
Job location
Tech stack
Job description
As an Application Support Developer, the role focuses on maintaining and enhancing Fleet Alliance's core operational business systems, including CRM, eFleet, Concilium and associated integrations. The role is responsible for investigating and resolving application issues, delivering system enhancements and operational improvements, supporting reporting and data requirements, and ensuring the stability and continuity of business-critical platforms.
Alongside the legacy operational systems, the role also contributes to the ongoing development and support of the organisation's modern Salary Sacrifice platform and associated business integrations.
The role combines application support and software development responsibilities, balancing day-to-day operational priorities with continuous platform improvement and business change delivery. Over time, the role will also contribute towards Fleet Alliance's wider technology transformation programme as legacy systems are progressively replaced by newer strategic platforms and technologies.
What will I be doing
- Provide application support and maintenance across Fleet Alliance's operational business systems including CRM, eFleet, Concilium, the Salary Sacrifice platform and associated integrations.Deliver development projects including new functionality, feature enhancements, workflow improvements and configuration changes.
- Develop and maintain integrations between internal systems, third-party platforms and external APIs.Carry out bug fixes, data maintenance, configuration updates and user access related changes across operational systems.
- Participate in deployment, testing and release activities across operational systems and platforms.Collaborate with developers, analysts and third-party suppliers to deliver system improvements and operational changes.
- Transition to supporting newer strategic platforms and technologies as legacy operational systems is progressively decommissioned and replaced.
- Balance operational priorities alongside ongoing development and enhancement activities across multiple systems and workstreams.
- Contribute to regular technology and development team meetings.
- Work closely with internal stakeholders to understand operational challenges and deliver effective technical solutions.
- Troubleshoot and debug application issues to improve system stability, performance and operational efficiency.
- Develop and maintain CSV, ad-hoc and operational reports including modifications to existing custom CRM reports.
- Maintain existing systems, recommending improvements to technology and optimising processes where appropriate.
- Investigate, troubleshoot and resolve application issues, defects and operational problems across business-critical platforms.
Tech Stack
The successful candidate will work across a mixture of legacy and modern technologies including:
- PHP (CodeIgniter and Laravel)
- React and jQuery
- SQL, PostgreSQL and Oracle PL/SQL
- LML (Bespoke HTML based language)
- REST APIs, JSON and SFTP integrations
- JS
- Bootstrap and Tailwind
- Bash scripting
- GitHub and GitHub Actions
- CI/CD pipelines
- HTML and CSS
- CSV data imports and exports
- Jira
Requirements
- A minimum of 3 years development experience supporting and maintaining business-critical applications.
- Experience working across both application support and software development activities.
- Strong PHP development experience.
- Strong troubleshooting and debugging skills.
- Experience delivering software enhancements, bug fixes and operational system improvements.
- Experience working with Git-based source control.
- Experience working with SQL and relational databases.
- Experience developing or supporting APIs and system integrations.
- Experience developing and maintaining reports, CSV exports and operational data requirements.
- Experience working with frontend and backend web technologies.
- Ability to manage multiple priorities across support, maintenance and development activities.
- Strong communication and problem-solving skills.
Beneficial Experience
- Experience using development and collaboration tools such as Jira or Confluence.
- Experience using automated testing frameworks and CI/CD pipelines.
- Experience using AI-assisted development tooling such as Claude Code, GitHub Copilot or similar technologies.
- Experience supporting legacy enterprise applications.
- Experience within fleet, leasing or financial services environments.