SAP Key User Specialist - WM

Purpose/Responsibilities: Supports and engages in the development of Plant Spartanburg detailed business concept. Supports in ensuring execution of the software systems and material flow in Spartanburg to support Production and Logistics, with regards to material flow and inventory control. Troubleshoots, identify root causes (process, hardware, and/or software), and resolves issues as necessary. Supports areas by leading transformation activities and facilitating improvements in the optimization of processes within existing production systems. Introduces and develops shop floor processes which are delivered in a structured VPS (Value-Added Production System) approach setting a centralized standard. Increases production efficiency, reliability and stability support of production teams and solution of problems.

• Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput and volume goals.
• Monitors and controls the internal production processes for all Plant Spartanburg logistics processes through the use of SAP IM/WM software controlling systems.
• Monitors Plant Spartanburg replenishment systems and interfaces with telegrams between PLC's and SAP.
• Monitors various inventory reports in SAP.
• Monitors KPIs and takes action to improve results through communication and escalation to responsible party and/or process/system improvements.
• Ensures compliance to logistics processes, Plant Spartanburg targets, and Global requirements.
• Logistics key user responsible for work instructions development/accuracy, UAT (user acceptance testing), training end-users, approving systems access, and managing business change requirements.
• Solves inbound/outbound inventory flow in dispositive and operative material flow.
• Serves as technical contact for 2nd level (3rd Party) and 3rd level (Client IT) support for incidents related to problem solving and/or change management.
• Maintains accurate master data in SAP software systems.
• Steers future development and implement activities related to Plant Spartanburg replenishment systems- In terms of new requirements and enhancement needs.
• Develops and sustains effective working relationships with all Manufacturing technologies and management teams to insure Spartanburg uptime and volume targets.
• Acts as a proxy for other physical logistics systems experts in their absence.
• Ensures that SAP IM/WM software systems activities and strategies are aligned to support Plant Spartanburg goals and targets.
• Ensures data accuracy (error codes, inventory, log files, control cycles, etc.) through audits and resolves discrepancies as required.
• Recognizes errors, identifies root causes and problems. Resolves errors and faults of the Hardware/Software by working with ESA and IT.
• Leads physical logistics in regards to systems testing (UATs), systems development, trouble-shooting, and structure changes (PLC), and responsible for go-live checks/changes.
• Physical logistics "key-user" responsible for work instruction development/accuracy, training other users and end-users, approving systems access including profiling, and managing business change requirements.
• Serves as project manager for small-medium sized projects overseeing resources assigned, conduct status meetings, and effectively communicates the project status to stakeholders and process partners as delegated by Client manager.
• Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget.
• Prepares business process mapping and function design.
• Translates high level business requirements into functional specifications for IT development.
• Drives, steers, and/or facilitates problem-solving activities and methods across area of responsibility.
• Implements strategic targets in the production process with regard to new technologies, innovations, business optimizations using Continuous Improvement principles.
• Optimizes process by identifying and eliminating waste within the process.
• Introduces new process ideas generated from benchmarks and other best practices.
• Analyzes process or system failures to determine root cause and implements countermeasures.
• Performs other duties as assigned by Client operations supervisor.

Experience/ Education: BA/BS, preferably in Inventory Control, Business, Computer Science, Information Technology, Engineering or a technical area or related field, or 4+ years equivalent experience in a manufacturing logistics function.

• 4+ years' experience in a logistics key user function to preferably include material flow management, SAP WM, parts ordering, goods receiving, or demand/consumption.
• 2+ years' experience in SAP systems, planning, analyzing, troubleshooting, testing, development, and application/system changes.
• 2+ years Continuous improvement, lean manufacturing, process/system optimization, process efficiencies, 6S, waste reduction, and workshop facilitation.
• 2+ years' experience working in a team-oriented, collaborative environment.
• Experience in leading projects. Six Sigma Green or Black belt (preferred).
• Perform daily testing, parts profiling setup, and dashboard monitoring
• Act as SAP key user supporting operations
• Provide day-to-day troubleshooting and operational support in SAP
• Strong SAP system experience
• Warehouse Management experience
• Handling Unit (HU) management
• Project Management experience

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