Salesforce Engineer

Reporting to the Director of Digital Engagement, the Salesforce Engineer is responsible for designing, developing and ensuring quality integrity for deliverables in Fordham University's Salesforce ecosystem. This role bridges the gap between custom engineering and rigorous quality assurance, ensuring that all solutions ranging from Apex code to complex Flows and declarative tools are scalable, optimal, and bug-free. The Salesforce Engineer plays a pivotal role in the Digital Engagement team, transforming student and administrative needs into reliable technical realities.

The position may require occasional evening, weekend, or holiday hours.

Essential Functions Develops and maintains scalable solutions using Apex, Lightning Web Components (LWC), and advanced Flow orchestration.

Coordinates with team members to effectively manage and support secure API integrations between Salesforce and other campus systems (e.g., Student Information Systems like Banner/PeopleSoft).

Maximizes declarative solutions by building robust foundations that allow for sustainable future growth.

Participates in peer code reviews to ensure alignment with team development standards.

Provides application support by analyzing, replicating and providing root cause analysis for defects.

Monitors and manages system performance, ensuring stability and scalability.

Authors and evolves documentation for all developed functionality to enable cross-training and support.

Develops and executes comprehensive unit tests on features and bug fixes.

Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Not responsible for supervision or oversight of others. Additional Functions Develops and executes comprehensive unit tests on features and bug fixes.

Authors and maintains thorough test plans, test scripts (Manual, Unit, and Automated), and technical documentation, including data models, automation workflows, and system configurations.

Builds and maintains a regression testing suite to ensure that tri-annual Salesforce releases and new custom features do not disrupt existing functionality.

Conducts bulk data testing and governor limit analysis to ensure code performs under the high-load periods typical of a university calendar (e.g., registration)., 4. * Do you have experience using version control (Git) and CI/CD pipelines for Salesforce deployments rather than just Change Sets?

• Yes
• No

5. • On a scale of 1 to 5, (with 5 being the highest), how would you rate your experience with QA test planning and execution?

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• 2
• 3
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• 5

6. • On a scale of 1 to 5, (with 5 being the highest), how would you rate your ability to write bulkified, optimized Apex triggers and classes?

• 1
• 2
• 3
• 4
• 5

Bachelor's degree in Computer Science, Information Systems, or a related field, or in lieu of a degree, a minimum of 5 years of relevant experience.

Salesforce Certified Platform Developer I or equivalent of a minimum of 2 years of hands-on Salesforce development experience.

Required Qualifications: Knowledge and Skills Deep understanding of the Salesforce security model, including roles, profiles, permission sets, and sharing rules.

Collaborative, team-oriented mindset with a proactive, self-directed work style.

Strong written and verbal communication skills.

Ability to anticipate edge cases where a student or advisor might encounter a friction point.

Ability to multi-task across projects and initiatives assigned and provide accurate and timely progress updates.

Preferred Qualifications Salesforce Certified Platform Developer II.

Prior experience in the higher education or nonprofit sector, particularly in roles involving student engagement technology.

Experience with Education Data Architecture (EDA), Student Success Hub, or Education Cloud.

Proficiency in QA methodologies and tools (e.g., Selenium, Provar, or Apex Test Classes).

Proficiency in Data Loader or similar ETL tools for complex data migrations.

Experience with Salesforce DevOps tools (Github, Bitbucket, etc.)., 1. * Do you have Bachelor's Degree in Computer Science, Information Systems, or a related field; or in lieu of a degree, a minimum of 5 years of relevant experience?

• Yes, independently and frequently
• No

2. • Are you a Salesforce Certified Platform Developer I or have equivalent of a minimum of 2 years of hands-on Salesforce development experience?

• Yes
• No

3. • Are you proficient in migrating legacy Workflow Rules or Process Builders into high-performance Flows? Have you solved CPU/Concurrency limits in production?

Minimum Starting Salary $97,500 Maximum Starting Salary $121,971 Note Salary is commensurate with qualifications, experience, and skills. Is this a Union position? No Posting Detail Information, Sitting Nearly Continuously Repetitive Hand Motion (such as typing) Often Hearing, Listening, Talking Often Standing Seldom Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Not Required Climbing ladders Not Required Reaching overhead Not Required Pulling, pushing Not Required Shoveling Not Required Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required Work Environment

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.