SAP FICO/R2R Consultant

• Provide L2/L3 support for SAP Record-to-Report processes including:
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Accounting (AA)
• Cost Center Accounting
• Internal Orders
• Profit Center Accounting
• Financial Closing & Reporting
• Troubleshoot and resolve production issues within SLA timelines
• Perform root cause analysis and recommend long-term solutions

Incident & Change Management

• Manage incidents, service requests, and enhancement tickets using tools such as ServiceNow or Jira
• Coordinate defect resolution and support deployment activities
• Support transport management, testing, and release activities

Financial Process Support

• Support month-end, quarter-end, and year-end financial close activities
• Assist users with reconciliation, reporting, and accounting process issues
• Ensure system integrity and compliance with accounting standards and internal controls

Enhancements & Continuous Improvement

• Gather business requirements and support small enhancements/configuration changes
• Identify opportunities for process optimization and automation
• Collaborate with technical teams for custom developments and integrations
• Integration & Cross-Functional Support

Work closely with other SAP modules including:

• MM (Procurement)
• SD (Sales & Distribution)
• Treasury
• Project Systems
• Support integration testing and issue resolution across business processes

Documentation & User Support

• Maintain support documentation, SOPs, and knowledge articles
• Provide user guidance, training, and troubleshooting assistance
• Participate in UAT and regression testing activities

• 5+ years of SAP FI/CO or R2R support experience
• Strong understanding of Record-to-Report business processes
• Hands-on SAP configuration experience in FI/CO modules
• Experience supporting month-end and financial close processes
• Knowledge of SAP ECC and/or SAP S/4HANA environments
• Strong analytical and problem-solving skills

Preferred Qualifications:

• Experience with SAP S/4HANA Finance
• Knowledge of SAP Fiori applications and embedded analytics
• Experience in ITIL-based support environments
• Basic ABAP debugging knowledge
• SAP FI/CO certification preferred