(Up to $100K)Japanese bilingual IT Engineer - Senior Level- (10833)

Analyzes potential client's needs, market trends, and demands to create tailored servicesand solutions utilizing available internet-related products, services, and technologies. Provide technical consultation, recommendations, and guidance to customers based onmarket insights, technical expertise, and business requirements. Manage both pre-sales and post-sales technical projects, ensuring timely delivery andcompletion by coordinating with vendors, sub-contractors, and internal teams. Provide installation, configuration, and ongoing technical support for IT systems,including servers, network, and telephony hardware/software, both remotely and on-siteassistance (with required business trips), as well as the implementation, upgrading, andmaintenance of these services and solutions. Troubleshoot and resolve complex technical issues across IT systems, servers,networks, and telephony hardware/software, offering 24/7 on-call support (not full shiftduty) for critical incidents. Maintain and troubleshoot network, server, and IT systems, ensuring they areoperational and performing optimally. Manage existing customer accounts, addressing all technical issues promptly andensuring customer satisfaction. Lead and mentor junior engineers and team members throughout projectimplementation, troubleshooting, and day-to-day operations. Maintain detailed records of installations, configurations, troubleshooting solutions, andproject progress. Report status, progress, and troubleshooting tasks to project leadersand management on regular basis. Conduct product research and market trend analysis. Prepare proposals, quotations, andproject documentation as required. Scopes customer engagements and fosters deep relationships with each strategicenterprise account to ensure their success in building secure IT infrastructures.

Qualifications

Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customer's requirement. Microsoft, Citrix, VMware and other major software vendor's product. Cisco, Fortinet, Palo Alto and other major network vendor's devices. Unix/Linux and Windows server operation and maintenance. Security software and solutions for servers and PCs. Security Tools such as SASE, EDR, Vulnerability check and so on. Local and Wide Area Network technologies. Virtualization and storage technologies.

Pay: $80,000.00 - $100,000.00 per year

Do you have experience in Windows?

3.13.1 out of 5 stars New York, NY 10040 $80,000 - $100,000 a year - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Japanese (Required)