Part-Time Virtual Assistant (Remote)

We are a small but growing, mission-driven business supporting families through pregnancy, birth, and early postpartum. We are also expanding our programs and client offerings under a busy entrepreneur and business coach. We're looking for a highly organized,tech-savvy, emotionally intelligent, and proactive Virtual Assistant to support both day-to-day operations and client-facing systems., This position serves as the operational backbone of the business. You will support the owner, team, and clients with administrative management, systems organization, marketing support, and event coordination.

You'll be responsible for keeping systems organized, communication flowing, and operations running smoothly across multiple platforms. This role requires someone who is proactive, highly detail-oriented, tech-comfortable, and able to manage multiple priorities independently.

Time Commitment: 10-15 hours per month (flexible scheduling, consistent output required)

Key Responsibilities Operations & Administration

• Manage day-to-day administrative tasks (including daily inbox review & responses)

• Calendar management (personal, client, and marketing calendars)

• Client scheduling and appointment coordination across multiple calendars

• Maintain internal systems, workflows, and SOPs

• Task and project management (Asana, Trello, ClickUp, or similar) Client Enrollment, Onboarding & Relationship Support

• Preparing and delivering proposals to prospects

• Client communication and relationship management support

• Client data management and tracking (payments, participation, onboarding, etc.)

• Customer service and client follow-up Program Support

• Program and membership support

• Portal management Marketing & Systems Support

• Support email marketing campaigns (segmentation, tagging, scheduling, basic builds)

• Assist with marketing timelines and campaign coordination

• Support for funnels, landing pages, and CRM tools, working w/marketing lead

• Website or landing page updates as needed

• Support social media manager when needed Financial & Operational Tracking

• Accounts receivable tracking and client payment monitoring

• Occasional payment processing

• Contract and registration tracking for programs/events Event Support (Occasional)

• Assist with event coordination (monthly or quarterly events if applicable)

• Event registration management and logistics support

• Potential in-person support for LA-based events (preferred but not required)

• Speaker, sponsor and Partner Coaches/Vendors/Professionals liaising

Tools You'll Use

• Google Suite (Docs, Sheets, Drive, Gmail)
• Project management tools (Moxie, Mighty Networks)
• Slack, Vimeo,
• CRM / email marketing systems (e.g., Infusionsoft or similar platforms)
• Social media platforms
• Basic website or landing page builders (Wix)
• Eventbrite

This is a long-term role (1-3 years preferred) for someone who thrives in a warm, fast-moving, purpose-driven environment and enjoys building structure behind the scenes., * Highly organized, reliable, and detail-oriented

• Warm, grounded, and emotionally intelligent
• Strong written and verbal communication skills
• Self-directed and able to take initiative without constant oversight
• Comfortable receiving and giving feedback
• Tech-comfortable and quick to learn new systems
• Strong follow-through, consistency, and accountability
• Experience in admin, VA work, customer service, or operations (preferred but not required)
• Interested in a long-term role (1-3 year commitment preferred)

Preferred Experience

• Client relationship management or customer service
• Calendar + scheduling coordination
• Email marketing platforms
• Google Sheets / Excel for structured data tracking
• Event coordination or program support
• Website tools (WordPress, Leadpages, or similar)[a]
• Ability to build and maintain organized systems and workflows