Senior Manager - Critical Data Models (MDM) (US Remote)
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Job description
Department OverviewWould you like to become a part of a company that uses the newest technology platforms in communications, software, video and services? Do you want to work with people who help save other people's lives? Do you consider yourself to be a creative thinker and complex problem solver? If the answer is yes, join our rapidly expanding IT team.
Our IT organization isn't just here to support our business. We're here to reinvent it - by changing the way our customers, partners, and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but who accelerate it. Job Description
We're seeking a visionary Senior Manager to lead our Critical Data Models (MDM) team that manages our master data platforms and models for customer, supplier, and product. You'll build and mentor a team of data experts, collaborating with stakeholders & stewards across the business to establish a single source of truth for our most critical data assets. If you're a strategic thinker with a passion for data quality and governance, this is your chance to make a real impact.
Responsibilities:
Strategic Leadership:
- Define and articulate the vision, strategy, and roadmap for the Critical Data Models teams supporting customer, supplier, and product.
- Develop and maintain Master Data Management (MDM) policies, procedures, and standards.
- Evaluate and implement industry best practices and emerging trends in master data management.
- Identify and prioritize critical data management initiatives based on business needs and strategic objectives.
- Identify opportunities & collaborate in designing solutions for augmenting processes with AI
Delivery and Execution:
- Oversee the implementation and maintenance of Customer, Supplier, and Product Data Hubs.
- Collaborate with business and IT stakeholders to define data requirements, data quality rules, and data integration processes.
- Ensure data quality, consistency, and integrity across all data hubs.
- Manage data governance processes, including data ownership, data stewardship, and data issue resolution.
- Assess acquisition data model compatibility and create a roadmap to integrate acquisitions to master data applications successfully.
Operational Excellence:
- Monitor and measure the effectiveness of the Critical Data Models teams, identifying areas for improvement.
- Foster a data-driven culture across the organization.
- Collaborate with cross-functional teams to ensure alignment and support for the Critical Data Model programs.
- Run best-in-class DevOps practices.
Stakeholder Management:
- Build strong relationships with key stakeholders across different business units, IT, and project teams.
- Understand their data needs and challenges, translating them into actionable data solutions and program deliverables.
- Effectively communicate the value and the impact of Data Governance on business outcomes.
Communication and Reporting:
- Facilitate productive communication channels between stakeholders and project teams.
- Maintain comprehensive project documentation and drive follow-up on open action items.
- Provide regular program updates and reports to senior leadership, ensuring transparency and accountability.
- Measure and communicate the impact of data modelling, literacy, and governance initiatives on business outcomes.
Requirements
- Master's degree in Computer Science, Information Management, or a related field.
- Experience with AI tools, preferably Oracle AI Agent Studio.
- Experience with Oracle MDM products including EDQ, Fusion Customer Master, and Fusion PLM.
- Experience with Informatica MDM suite.
- Expert understanding of integration architecture, design, and protocols.
- Experience with leading data governance policies and standards, data quality management, and data integration strategy.
- Strong knowledge of data modeling and process design.
- Experience of Customer, Supplier, and Product data domains.
- Excellent communication, interpersonal, and presentation skills with the ability to engage and manage diverse stakeholders.
- Strong analytical and problem-solving skills.
- Ability to motivate, lead and develop team members to success, * Bachelor's degree with 10+ years of IT professional experience
- AND 5+ years of experience in Master Data Management, or leading Data & Analytics focused teams with a proven track record of success.
- AND 5+ years of experience leading senior-level technical teams
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Benefits & conditions
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!