System Analyst

Our client is seeking a Business Systems Analyst to support and improve critical business systems for their team in Livonia, Michigan., * Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.

• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.
• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.
• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.
• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.
• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.
• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.
• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.
• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.
• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.

This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day ERP and application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution.