IT Warehouse Technician

Insight Global is seeking an IT Warehouse Technician to support day-to-day operations at a fast-paced distribution center. This role works in the warehouse and will focus on troubleshooting and maintaining the technology that keeps operations running smoothly. This individual will work directly on the warehouse floor, supporting both hardware and software systems used in picking, packing, and shipping. They will partner closely with warehouse operations and IT teams to quickly resolve issues and minimize downtime in a high-volume environment. This a 6 month contract with a pay range of $30-$35/hr.

2-3 years of experience in an L1-L2 technical support or IT support role

Hands-on, onsite support experience in a warehouse, distribution, or manufacturing environment (RF scanners, printers, and workstations)

Troubleshoot and resolve issues related to

WMS - Manhattan WMI

SAP

BMI- 400 platform and I-Series platforms.

Assist with system performance monitoring and issue resolution

Communicate with both technical and non-technical users

Ability to work in fast-paced warehouse environment Experience with system configuration or setup

Background supporting high-volume distribution or fulfillment centers

Experience working with cross-functional IT and operations teams