Project Manager(Salesforce) - PMP - Boston, MA - Local to Boston - Hybrid

This is a contract role and can be hybrid, with 2-3 days/week mandatory in the office in Boston that might vary from week to week, depending on vendor and team meetings. Minimum 3 days/week mandatory in office for first 90 days., * Collaborate with the Customer Salesforce Modernization Product Manager, Senior Project Manager, Associate Customer, external vendors & Customer business stakeholders to define project scope, objectives, deliverables, success criteria and strategic alignment.

• Create and maintain project documentation such as project charter/scope, project plans, status reports

and operational checklists.

• Create project work plans (dependency diagrams) & schedules including identification of resource skills necessary to deliver full project scope.
• Load and track project work plans & schedules in PMO's enterprise reporting tool (e.g. MS Project Online)
• Manage program scope, schedule, budget and resources to successfully fulfill business and technical

requirements with high customer satisfaction - communicating this regularly to Product Manager, Senior

Project Manager and the Associate Deputy Commissioner of Technology, Analytics and Digital

Transformation

• Facilitate technical support as needed including but not limited to architectural reviews, compliance

reviews and various project artifacts

• Manage project issues and risks to prevent potential barriers to project success; Escalation point for Customer

Risk and Issue mitigation/resolution within Customer and other agencies.

• Primary point of communication between Customer, vendors and other Customer agencies to coordinate and manage meetings; collect feedback and action items from interactions with

vendors and track/manage them in PMO system.

• Understand Modernization goals, objectives, schedules and functionality; communicate them clearly to

the development team(s) at vendors and within the Commonwealth.

• Develop acceptance test plans, validate test plans with business & drive testing/acceptance process
• Responsible for ensuring all team members have access to the proper systems for interacting with other

team members, reviewing materials and testing functionality in the systems and product demos.

• Maintain Team Rosters indicating status and access to products and licensing.
• Maintain budget spreadsheets, tracking billing from vendors, informing progress and alerting Customer senior management of discrepancies.

• Minimum of 5-8 years of experience in IT project management with capability of managing complex,

cross-functional IT projects. experience working in a project portfolio management environment involving

external delivery partners and multiple software vendors

• Strong issue & problem management skills, including root cause analysis and troubleshooting skills are required
• Masters-level knowledge of Microsoft's entire productivity suite including Office 365, Teams, SharePoint

Online and OneDrive, Project and/or Planner. Power BI a plus

• Prior project management of large public sector IT projects, with understanding of the Customer practices, policies and budgeting is a major plus
• Familiarity with organizational change management including end user training
• Experience creating and implementing plans according to project goals and objectives
• Working knowledge of project management concepts as defined by PMI
• Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a plus
• Experience in working and managing multiple projects simultaneously in a highly matrixed environment
• Ability to handle multiple, concurrent priorities with little or no direction, and meet established timeline
• Strong written and presentation skills, ability to tailor information to an audience in a way that

establishes rapport, persuades others, and gains understanding at all levels

• Strong interpersonal skills, including the ability to work across the organization and interact, influence,

manage and negotiate effectively at all levels including senior level management

• Demonstrated leadership with strong organizational and customer service skills with attention to detail;

process redesign experience highly desired

• Understanding of software development lifecycle and release management methodologies

Additional Qualifications:

• Knowledge of implementing Salesforce and/or driving large Salesforce deployments is a significant

advantage

• Experience managing a software or services project including end-to-end product development and

leading a team

• Proven ability in both waterfall and agile technology delivery methods
• Understanding of agile milestones and ability to facilitate all aspects of the agile and/or waterfall methods of product management
• Ability to build trusted relationships with stakeholders, senior managers, front-line leaders and employees at all levels
• Experience with contract management and vendor interaction in delivering large-scale products or web

services

• Corp! Michigan Economic Bright Spots
• Crain's Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan

Are you a Project Manager seeking a dynamic and rewarding opportunity? Our client, a leading company in Healthcare, is looking for a talented Case Manager to join their growing team. About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Kyyba is recruiting for the below mentioned position with our direct client which is one of the major Healthcare Payers in the US.