Senior Software Engineer

IronArch Technology is seeking a Senior Software Engineer to support Ask VA, a VA.gov service that lets Veterans submit questions and routes those inquiries through Microsoft Dynamics CRM to the appropriate service desk for resolution. This role serves as an experienced individual contributor on the Ask VA delivery team, acting as the primary backend resource and partnering closely with the team's Software Engineer Lead. The engineer is responsible for backend design, implementation, and integration work that supports the team's scope, schedule, and delivery commitments to the Department of Veterans Affairs., * Serve as the primary backend engineering resource on the Ask VA team, owning day-to-day backend design and implementation alongside the Software Engineer Lead.

• Build and maintain API abstraction layers that connect the Ask VA front end and downstream VA systems to the Microsoft Dynamics CRM ticketing backend.
• Translate product and stakeholder requirements into well-scoped backend work, partnering with the Software Engineer Lead on technical direction, sequencing, and risk.
• Contribute to sprint planning, estimation, and delivery commitments. Help the team meet scope, schedule, and quality targets.
• Conduct code reviews, mentor team members on backend patterns, and reinforce engineering quality standards.
• Identify and communicate technical risks, dependencies, and integration challenges to the Software Engineer Lead and program leadership early.
• Collaborate with front-end engineers as capacity allows, contributing to full-stack delivery when backend workload permits.
• Support production reliability and incident response for backend services.

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 7+ years of professional software engineering experience.
• Demonstrated experience designing and building API abstraction layers, including REST or service-to-service integration patterns.
• Hands-on experience with Ruby and Ruby on Rails in a production environment.
• Strong collaboration skills, with a track record of partnering effectively with technical leads, product managers, and cross-functional team members.
• Ability to work independently as a senior individual contributor while coordinating closely with a small, experienced engineering team.

Preferred Experience

• Experience integrating with Microsoft Dynamics CRM
• Experience supporting VA.gov, Department of Veterans Affairs programs, or other federal digital services.
• Familiarity with front-end development (React or similar) is sufficient to contribute on the front end when backend capacity allows.
• Experience operating in agile, government digital service delivery environments.
• Comfort with cloud platforms (AWS preferred), CI/CD pipelines, and modern observability tooling.

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 9 years!

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients. Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.