IT Systems Administrator - Applications and Operations
Role details
Job location
Tech stack
Job description
The IT Systems Administrator serves as the technical authority and custodian for all secure digital systems, servers, applications, and computing infrastructure within a protected research and engineering environment. This position ensures the integrity, reliability, and security of server and end-user systems supporting prototyping, development, and operational support programs. The role bridges IT operations, application design and management, software installation and maintenance to enable the safe execution of high consequence technical work while maintaining full compliance with export control, access management, and security directives.
What You'll Do
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Manage and maintain all on-premises and remote IT infrastructure, including servers, workstations, network hardware, and secure digital storage.
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Monitor, maintain, and troubleshoot IT infrastructure components to ensure optimal operation.
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Perform system administration tasks including software installations, updates, and patch management.
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Provide technical support to resolve hardware, software, and network issues.
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Support the implementation of new IT systems, applications, and infrastructure as needed.
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Document and update IT procedures, configurations, and technical workflows.
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Implement and maintain Active Directory, Group Policy, and Identity Access Management (IAM) for controlled user environments.
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Conduct regular system backups, data integrity checks, and recovery exercises in accordance with security policies.
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Oversee implementation of cybersecurity standards, including endpoint protection, patch management, and vulnerability remediation.
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Support secure communications systems and classified networks under strict handling procedures.
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Maintain ITAR/EAR compliance, encryption standards, and access control documentation.
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Collaborate with engineering and operations teams to integrate new systems while maintaining network/system isolation and protection.
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Document system configurations, maintenance schedules, and network diagrams.
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Provide Tier 3 technical support and mentorship to IT support personnel.
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Conduct regular reviews of infrastructure performance, utilization, and security posture.
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Serve as the technical point of contact for audits, security inspections, and system accreditation activities., Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.
Requirements
Do you have experience in Windows support?, Do you have a Bachelor's degree?, * Bachelor's degree in information technology, Computer Science, Cybersecurity, or related discipline.
- Minimum 7 years of experience administering mixed Windows/Linux environments in secure or mission-critical settings.
- Proficiency in administration of Mac and Windows server and end-user equipment and applications to include MDM solutions and IDS/IPS hardware and software solutions
- Advanced technical competency and experience in one or more of the following: VMware, Hyper-V, Parallels or other virtualization platforms, Microsoft Windows Server, Apple MDM, Matrix, Active Directory Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Red Hat 6.5, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris)
- Strong background in Active Directory, DNS/DHCP management, and Microsoft 365 or Azure administration.
- Experience maintaining systems under NIST 800-171, DFARS 252.204-7012, or equivalent compliance frameworks.
- Proven track record managing backups, patching, and endpoint security at enterprise scale.
- Must be a U.S. citizen with eligibility for government clearance.
Additional Eligibility Qualifications
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Experience operating within classified or compartmented network environments (SIPR, JWICS, or equivalent).
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Previous military, defense, or government service, ideally within JSOC, SOF, or other Special Operations units involving secure communications or mission network operations.
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Prior employment with or exposure to U.S. National Laboratories or similar security-related research institutions.
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Familiarity with zero-trust architecture, cross-domain solutions (CDS), and network segmentation design.
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Certifications such as CCNA, CCNP, CompTIA Security+, CISSP, or Microsoft Certified Systems Engineer (MCSE).
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Experience developing incident response playbooks and conducting internal security audits.
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Hands on experience with SIEM, IDS/IPS, and endpoint detection tools.
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Active Top Secret / SCI clearance strongly preferred
Benefits & conditions
Pulled from the full job description
- Pet insurance
- Paid parental leave
- AD&D insurance
- Parental leave
- Health insurance
- 401(k) matching
- Paid time off, Comprehensive medical plan options HSA/FSA accounts Dental and vision coverage 6% employer 401(k) match Fully paid parental leave for all new parents Generous PTO Life and disability insurance Long-term and Short-term disability coverage AD&D Coverage Pet Insurance Employee Assistance Program Subsided gym membership / plans through Wellhub Work Authorization / Security Clearance Applicants must be legally authorized to work in the United States. This position requires eligibility to obtain a TS/SCI clearance. U.S. citizenship is required. Candidates will be subject to a background investigation in accordance with federal requirements. AAP/EEO Statement This Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs.