Application Analyst - Oracle Cloud HCM

We're looking for a motivated and detail-oriented Application Analyst to join our team and play a key role in supporting and enhancing our Oracle Cloud HCM platform. You'll work closely with both technical teams and business users, ensuring our systems run smoothly while contributing to ongoing improvements and innovation. You will bring experience of supporting Oracle HCM, with knowledge of some or all of the following modules: Core HR, Payroll, Absence Management, Talent Management, OTL, ORC and BI Publisher.

What's the role?

You'll be involved in a mix of support, problem-solving, and continuous improvement activities, including:

• Managing user accounts and security roles, ensuring appropriate access across the system
• Investigating and resolving Oracle HCM incidents raised via our IT service desk, ensuring timely and effective outcomes for users
• Working with third-party support partners to diagnose and resolve complex issues where required
• Supporting system enhancements by working with our Application Specialist, from requirements gathering through to implementation
• Collaborating with business teams and suppliers to plan and deliver quarterly Oracle updates
• Contributing to a culture of continuous improvement, identifying opportunities to optimise system performance and user experience

Do you have experience in UX?, * Experience supporting Oracle Cloud HCM in a functional or technical capacity

• A good understanding of HR and Payroll processes to help you hit the ground running
• Strong analytical and problem-solving skills with attention to detail
• Ability to work collaboratively with both business stakeholders and technical partners
• A proactive, flexible approach with a focus on delivering high-quality outcomes

You'll also gain exposure to broader systems, with opportunities to support Oracle ERP activities, making this an ideal role for someone who enjoys variety and continuous learning.

Pulled from the full job description

• Employee discount
• Company pension
• Discounted gym membership, Excellent training and development opportunities, plus a range of benefits including:
• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks, £45,852 - £47,925 per annum (P02)

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.