Sr. Systems Engineer (Internal Support)
Role details
Job location
Tech stack
Requirements
Do you have experience in Windows?, We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.
You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas' VOIP system.
Responsibilities:
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Minimum 10 years of IT experience/administration
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Strong verbal and written communication skills
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Advanced PowerShell skills including scripting
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End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
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Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
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Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
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Support/use of ConnectWise Manage and ScreenConnect
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Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
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Experience taking projects/deployments from proof-of-concept to production
Desirable Qualities:
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Experience working in an MSP environment
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Administration and use of RMM agents/tools
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Exposure to/ability to support workloads in Azure or AWS
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Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
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Experience with Azure Virtual Desktop
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Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender