IT Support Technician

Supporting Microsoft 365 (Teams, SharePoint, Exchange) Setting up users, devices and access for starters and leavers Troubleshooting hardware, software and basic network issues Monitoring systems and escalating issues where needed Supporting IT projects and system improvements, Exposure to Microsoft 365 and modern IT environments A great opportunity to grow your IT career Hands-on experience across support, cloud and projects

We're looking for a confident and motivated IT Support Analyst to join our team. This role is ideal for someone early in their IT career who wants to build hands-on experience in Microsoft 365 and develop their technical skills in a supportive environment.

You'll be supporting users across the business, so strong communication skills and a willingness to engage with people are essential.

This is a full time office based position., Around 1 year's experience in an IT support role (or strong internship/placement) A-levels (or equivalent) as a minimum (IT-related subjects desirable) Confident communicator - not afraid to speak to users and build relationships Friendly, approachable and customer-focused Keen to learn and develop in a fast-paced environment Basic understanding of Microsoft 365 and IT support fundamentals

Faithorn Farrell Timms is an award-winning multi-disciplinary Building Surveying practice, recognised for excellence in the social housing and wider public sectors. We are proud of our reputation for delivering outstanding services, fostering innovation, and building long-term client relationships. Our work contributes meaningfully to communities, ensuring buildings are not only fit for purpose but enhance the lives of those who use them.