Technical Product Owner - Order to Cash
Role details
Job location
Tech stack
Job description
We are searching for the best talent for Technical Product Owner - Order to Cash
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
#LI-Onsite
Responsibilities:
The TPO Order to Cash role will take responsibility for designing and deploying integrated solutions across the following primary functions:
- Order Management
- Order Intake
- Contract & Pricing
- Delivery
- Master Data
- Billing
- EDI / Interfaces
- API
Product Strategy & Roadmap
- Own Supply Chain ERP SAP Order-to-Cash (OTC) product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
- Identify opportunities that leverage technology-including AI, automation, and advanced analytics-to improve business performance and patient outcomes.
- Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact.
Technology Delivery & Engineering Leadership
- Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
- Oversee backlog management, user story quality, sequencing, and sprint execution.
- Remove blockers, guide decision-making, and maintain clarity and alignment across teams.
Agile Product Operating Model
- Serve as a champion of the J&J MedTech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery.
- Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.
Requirements
- Bachelor's degree required
- A minimum of 10 years of relevant work experience; a minimum of 8 years relevant SAP experience; a minimum of 5 years relevant Life Sciences experience.
- SAP S/4HANA: In-depth understanding of SAP S/4HANA, particularly the Order to Cash (O2C) module.
- Order to Cash Process: Comprehensive knowledge of the entire O2C cycle, including order management, inventory management, shipping, billing, and accounts receivable.
- Familiarity with the integration points between O2C and other modules such as MM (Materials Management), and FICO (Financial Accounting and Controlling).
- Business Processes: Strong understanding of core business processes related to Pre sales, Sales, Contracts & Pricing , Billing and Accounts Receivable.
- Experience in Medtech/Healthcare industry and good Knowledge of SOX & GxP compliance regulations.
- Experience with Agile methodology and strong understanding of the Software Development Lifecycle Management model and documentation.
- Applied knowledge of S/4 HANA is required.
- Configuration: Expertise in configuring the SAP S/4HANA O2C module to meet business requirements.
- Problem-solving: Strong analytical and problem-solving skills to troubleshoot and resolve issues within the O2C process.
- Integrations : Ability to design and test integrations with external and internal systems / partners while also supporting the build technical team for any questions around the mechanism of the integrations , error handling, reprocessing etc.
- Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Testing : Ability to build the scenarios for testing based on the end-to-end processes design and drive any defects coming out of the testing phase.
- Documentation: Skilled in creating detailed technical documentation, including process flows, configuration guides, and user manuals.
- Focuses on Business agility, Agile delivery with a fail-fast attitude, and measurable outcomes.
- Demonstrated success in leading cross-functional self-organized teams.
- Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.
Preferred
- Information Technology, Supply Chain, Deliver Customer Excellence
- Preferred Related Industry Experience : Pharmaceuticals, Supply Chain, Deliver
- Experience working in a global/regional setting.
- Experience in a large-scale business transformation program., Analytical Reasoning, Consulting, Cost Management, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, People Performance Management, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Resource Management, Software Development Management, Strategic Supply Chain Management, Team Management