ServiceNow Certified System Administrator (CSA)

This technician will be supporting current team at Northrop Grumman from a MAC (move, add, change) and new build perspective. The majority of the infrastructure has/is moving to VOIP and this resource could help with some of that transition, but overall will be supporting the emergency and classified hardlines which will remain copper. They will be responding to trouble tickets on a daily basis and supporting the MAC team on other initiatives during down time. If they have any fiber knowledge that is a bonus, but mainly copper work and willing to train up on the fiber. This is set for a long term contract but they have strong history of bringing people on perm. Guaranteed 6 months and based on candidate feedback, it can be extended. This position will be at various Northrop Grumman sites here in Linthicum and potentially additional sites in the DMV market. (95% will be at the main campus) This resource should be able to respond to trouble tickets on disconnects, new lines on POTS, Dmarc/comm room experience, identifying copper circuits, client circuits, providers (Verizon), etc. Need to have old school telephony experience for POTS lines, troubleshooting/testing via butt sets, tone generators, multi meters, probes, etc. Should be comfortable dealing with VOIP install, emergency service lines, elevator lines, Verizon telephony lines. This individual will be cross training with Dave on the POTS lines, phone systems, telephony, and when there is down time they will be assisting with MAC work and structured cabling., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Accounting Representative Aston Carter Cockeysville, MDOn-Site Writing Finance Invoicing Data Entry Accounting Procurement Spreadsheets Supply Chain Computer Literacy Analytical Skills Internal Controls Artificial Intelligence Critical Illness Insurance +0 Shared Service Associate - Tier 2 TEKsystems Owings Mills, MDOn-Site Mac OS Scripting Operations ServiceNow CompTIA A+ Multitasking Communication CompTIA Network+ Operating Systems Business Valuation Information Systems IT Service Management Full Stack Development Artificial Intelligence Business Transformation Critical Illness Insurance Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software) +0 ServiceNow Manager UMGC Adelphi, MD*On-Site Dashboard Scripting Operations Leadership Consulting Management Automation ServiceNow Collaboration Problem Solving Change Requests Service Catalog Business Process

Cable, Cat6, Cat5, Cable installation, Telecommunication, Low voltage, Troubleshooting, POTS, Copper, Trouble tickets, Telephony, Telecommunications systems, Voip, Structured cabling, Strong Work Ethic, Ability to follow Direction, Reliable and ability to work flexible hours. This is 100% day shift and really need to be a cultural fit. They are in a government environment and need to be professional/Client facing., Computer Science Machine Learning Glide (Software) People Management Agile Methodology Cloud Technologies Service Management Workflow Management Medical Prescription Knowledge Management Technical Leadership IT Service Management Requirements Analysis Information Technology Operational Efficiency Artificial Intelligence Enterprise Architecture SQL (Programming Language) Security Operations (SecOps) Sales Performance Management Continuous Improvement Process HyperText Markup Language (HTML) JavaScript (Programming Language) Configuration Management Databases Management Training And Development Application Programming Interface (API)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.