Scrum Master

The Scrum Master is accountable for establishing and supporting Scrum within the team and the wider organization by ensuring that Scrum theory, practices, and rules are understood and enacted correctly. They serve as servant leader, coach, facilitator, and change agent, guiding the team toward continuous improvement and higher effectiveness.

How You Will Contribute:

• Coach squad members in self-management and cross-functionality, reinforcing Agile and Scrum values.
• Help the squad focus on creating high-value increments that meet the Definition of Done.
• Influence the removal of impediments that block squad progress.
• Ensure all Scrum events occur and are positive, productive, and time-boxed (Sprint Planning, Backlog Refinement, Standups, Sprint Reviews, Retrospectives, Release Planning, and Roadmapping).
• Support the Product Owner in effective Product Goal definition and backlog management techniques.
• Facilitate squad understanding of clear and concise Product Backlog Items.
• Promote empirical product planning for complex environments.
• Facilitate stakeholder collaboration when needed.
• Lead, train, and coach the organization in Scrum adoption.
• Help team members and stakeholders adopt an empirical approach to complex work.
• Remove barriers between stakeholders and Scrum Squads.

• Professional Scrum Master (PSM I, KMP, PSK, SSM, CSM or higher) certification (preferred), * Bachelor's degree in computer science or equivalent experience
• 3-5 years of experience in Agile/Scrum environments
• Working knowledge of Agile Project Management Tools (e.g., Azure DevOps, TFS, Jira)
• Working knowledge of Virtual Collaboration Tools (e.g., Teams, SharePoint, M365, Miro, Mural, MS Whiteboard, Figma)
• Working knowledge of Agile and Scrum frameworks (e.g., Scrum, Kanban, XP, Spotify)
• Ability to interpret software delivery team performance metrics
• Strong conflict-resolution and negotiation skills
• Strong written and verbal communication skills
• Knowledge of DevOps practices (e.g., CI/CD, automated testing, automated deployments)
• Experience supporting multiple Scrum Squads simultaneously (preferred)
• Background in organizational change management (preferred)
• Understanding of DevOps culture (preferred)
• Able to travel up to 10%

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.