Atlassian Developer (Jira Cloud Forge Specialist)

This is a dedicated development role centered on building, securing, and scaling complex custom applications and integrations that extend the core capabilities of Jira Cloud for enterprise use. The ideal candidate is a hands-on professional who can immediately contribute to the architecture, design, and implementation of new business solutions. Note: This position requires deep, proven expertise in the Forge development framework and is not suited for developers without direct experience or Jira administrators seeking a development transition., * Design, develop, and maintain robust, scalable, and secure Jira Cloud applications exclusively using the Atlassian Forge framework and APIs.

• Architect and implement native Forge modules, including:

• Custom UI/React components
• Global Pages
• Contextual Gadgets/Panels
• Custom Fields
• Advanced Workflow Validators/Post-Functions

• Effectively utilize Forge platform primitives, including:

• Forge Storage
• Custom Fetch
• Web Triggers
• Resolvers
• Queues
• Event-Driven Functions

• Apply best-practice secure coding standards and scalable API design principles to all application development.

Integration & Platform Expertise

• Integrate Jira Cloud with external SaaS platforms and internal services using the Jira REST APIs and secure outbound connections via Forge.
• Develop custom business logic, validation rules, and workflow extensions that precisely meet specific organizational requirements.
• Provide advanced technical support and performance tuning for custom Jira Cloud applications, configurations, and integrations.

Collaboration & Delivery

• Collaborate closely with Product Owners, Business Analysts, and cross-functional teams to gather requirements, define technical solutions, and ensure alignment with strategic business objectives.
• Document technical designs, deployment procedures, and testing plans for all custom solutions.

Required Technical Expertise Forge Mastery:

• Proven, hands-on experience in architecting and deploying multiple Jira Cloud applications using the Atlassian Forge framework.

Core Languages:

• Strong proficiency in:

• JavaScript (ES6+)
• TypeScript

Frontend:

• Deep experience building interfaces using:

• React (Custom UI)
• Forge UI Kit

Platform Knowledge:

• Comprehensive understanding of the Jira Cloud platform, including the configuration layer:

• Issue Types
• Screens
• Field Contexts
• Workflow Schemes
• Advanced Permissions

APIs & Data:

• Strong familiarity with the Jira Cloud REST APIs and leveraging data effectively within Forge applications., Expectations from this role:
• Act creatively to develop applications by selecting appropriate technical options, optimizing application development, maintenance and performance by employing design patterns and reusing proven solutions.
• Account for others' developmental activities; assisting Project Manager in day to day project execution.

1. Interpret the application, feature, and component designs to develop the same in accordance with specifications.
2. Code, debug, test, document and communicate product, component and feature development stages.
3. Validate results with user representatives, integrating and commissions the overall solution.
4. Select and create appropriate technical options for development such as reusing, improving or reconfiguration of existing components while creating own solutions for new contexts.
5. Optimises efficiency, cost and quality.
6. Influence and improve customer satisfaction.
7. Influence and improve employee engagement within the project teams.
8. Set FAST goals for self.

Typical performance measures:

1. Adherence to engineering process and standards (coding standards).
2. Adherence to project schedule / timelines.
3. Number of technical issues uncovered during the execution of the project.
4. Number of defects in the code.
5. Number of defects post delivery.
6. Number of non compliance issues.
7. Percent of voluntary attrition.
8. On time completion of mandatory compliance trainings.

Performance Areas Code:

• Code as per the design.
• Define coding standards, templates and checklists.
• Review code - for team and peers.

Documentation:

• Create/review templates, checklists, guidelines, standards for design/process/development.
• Create/review deliverable documents, design documentation, requirements, test cases and results.

Configure:

• Define and govern configuration management plan.
• Ensure compliance from the team.

Test:

• Review/Create unit test cases, scenarios and execution.
• Review test plan created by testing team.
• Provide clarifications to the testing team.

Domain relevance:

• Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client.
• Learn more about the customer domain and identify opportunities to provide value addition to customers.
• Complete relevant domain certifications.

Manage Project:

• Support Project Manager with inputs for the projects.
• Manage delivery of modules.
• Manage complex user stories.

Manage Defects:

• Perform defect RCA and mitigation.
• Identify defect trends and take proactive measures to improve quality.

Estimate:

• Create and provide input for effort and size estimation and plan resources for projects.

Manage knowledge:

• Consume and contribute to project related documents, share point, libraries and client universities.
• Review the reusable documents created by the team.

Release:

• Execute and monitor release process.

Design:

• Contribute to creation of design (HLD, LLD, SAD)/architecture for applications, features business components and data models.

Interface with Customer:

• Clarify requirements and provide guidance to Development Team.
• Present design options to customers.
• Conduct product demos.
• Work closely with customer architects for finalizing design.

Manage Team:

• Set FAST goals and provide feedback.
• Understand aspirations of the team members and provide guidance, opportunities, etc.
• Ensure team members are upskilled.
• Ensure team is engaged in project.
• Proactively identify attrition risks and work with BSE on retention measures.

Certifications:

• Obtain relevant domain and technology certifications.

Skill Examples:

1. Explain and communicate the design / development to the customer.
2. Perform and evaluate test results against product specifications.
3. Break down complex problems into logical components.
4. Develop user interfaces, business software components.
5. Use data models.
6. Estimate time and effort resources required for developing / debugging features / components.
7. Perform and evaluate test in the customer or target environments.
8. Make quick decisions on technical/project related challenges.
9. Manage a team, mentor and handle people related issues in team.
10. Have the ability to maintain high motivation levels and positive dynamics within the team.
11. Interface with other teams, designers, and other parallel practices.
12. Set goals for self and team. Provide feedback for team members.
13. Create and articulate impactful technical presentations.
14. Follow high level of business etiquette in emails and other business communication.
15. Drive conference calls with customers and answer customer questions.
16. Proactively ask for and offer help.
17. Ability to work under pressure, determine dependencies, risks, facilitate planning handling multiple tasks.
18. Build confidence with customers by meeting the deliverables timely with a quality product.
19. Estimate time and effort of resources required for developing / debugging features / components.

Knowledge Examples:

1. Appropriate software programs / modules.
2. Functional & technical designing.
3. Programming languages - proficient in multiple skill clusters.
4. DBMS.
5. Operating Systems and software platforms.
6. Software Development Life Cycle.
7. Agile - Scrum or Kanban Methods.
8. Integrated development environment (IDE).
9. Rapid application development (RAD).
10. Modelling technology and languages.
11. Interface definition languages (IDL).
12. Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved.

• Solid knowledge of Forge authentication mechanisms, asynchronous processing, and event handling within the Atlassian platform ecosystem.

Quality:

• Ability to design, implement, and test performant, maintainable, and reusable code solutions.

Preferred Attributes (Nice to Have)

• Experience with legacy scripting in Server/Data Center:

• Groovy/ScriptRunner
• Power Scripts/SIL

• Familiarity with Jira Expressions for dynamic condition and validation logic.
• Working knowledge of SQL for understanding data structures and supporting external reporting efforts.
• Familiarity with modern deployment practices:

• CI/CD
• Version control via Git

Cultural Fit Self-Starter:

• A highly proactive individual with a passion for innovation and continuous skill development in a rapidly evolving platform.

Communication:

• Exceptional communication skills with the ability to translate complex business needs into clear, actionable technical specifications and vice-versa.

Delivery Focus:

• Proven track record of delivering high-quality, stable, and user-centric Jira customizations in a large-scale enterprise environment.