Senior Cloud Infrastructure Engineer (Level 3)

You will own deep technical remediation, root cause analysis, and permanent fixes across our multi-tenant cloud environment built on Broadcom VMware Cloud Foundation 5, IBM Spectrum Virtualize, and Zerto.

• Tier 3 escalation for complex infrastructure and customer-impacting issues
• Troubleshooting interoperability problems between:
• • Broadcom VMware Cloud Foundation 5
• • IBM Spectrum Virtualize / IBM SAN
• • Zerto replication workflows
• Hands-on troubleshooting across compute, network, storage, and DR
• Root cause analysis and long-term corrective actions for recurring VCF5 issues
• Ensuring storage performance, availability, and capacity in a multi-tenant environment
• Collaboration with engineering teams to improve VCF5-IBM storage integration, workflows, and automation

What You'll Improve

• VCF5 lifecycle operations affected by storage behavior
• Performance bottlenecks, latency issues, and SAN fabric inconsistencies
• Monitoring, alerting, runbook creation, and knowledge-base documentation
• Storage provisioning workflows within CloudKey
• VMware cluster optimization (HA, resource allocation)
• API integrations

Do you have experience in System performance optimization?, * 3+ years in cloud, virtualization, or data center infrastructure

• 1+ years hands-on with Broadcom VMware vSphere/VCF and NSX
• Strong enterprise storage experience (IBM Spectrum Virtualize preferred)
• Deep understanding of SAN, IOPS/latency tuning, multipathing, and storage-to-hypervisor interactions
• Experience with Zerto replication and failover workflows, * VMware Cloud Foundation 5: 1 year (Required)
• IBM Spectrum Virtualize / IBM SAN: 1 year (Required)
• VMware vSphere/VCF and NSX: 1 year (Required)

Work Location: Hybrid remote in Plano, TX 75074

1009 Jupiter Road, Plano, TX 75074 Hybrid work $125,000 a year - Full-time, Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, The engineers who thrive here are the ones who have always wanted to work on the infrastructure that powers an entire cloud , not just deploy things inside one. If you get excited about what happens below the hypervisor layer, enjoy tracing a problem across compute, network, and storage simultaneously, and take pride in building infrastructure that real businesses depend on every day, this is the role you have been looking for.
• Engineers who own problems end-to-end and use monitoring tools effectively
• Individuals who identify true root causes quickly
• People who stay calm during high-impact outages
• Systems thinkers who understand cross-stack dependencies
• Those who embrace automation/orchestration in an API-driven environment

Direct reports to: IT Director

Benefits: Package includes Medical, Dental, Vision, Life, PTO, and 401K etc.

Job Type: Full-time

Pay: $125,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

"The strength of CloudKey relies on its infrastructure, but at the heart of that is its people, principles and culture." CloudKey Platform CloudKey is the sister company and the Cloud division of Global IP Networks. As a company, Global IP Networks has grown organically every year. Global IP Networks has been listed among the 250 fastest-growing companies in Texas by Inc5000. Characterized by a caring company culture with strong relationships with our clients, Global IP Networks has been growing steadily year after year and is continually looking for more great men and women to further inspire, enrich, and empower our current dynamic workforce for the greater success and prosperity of all employees, clients and community.