ServiceNow CMDB & Cybersecurity Integration Specialist

Join our IT security and operations team as a key contact for integrating cybersecurity requirements with ServiceNow's Configuration Management Database (CMDB). You will drive improvements in our security posture by fostering collaboration with application and infrastructure leads, automating cyber attribute tracking, and ensuring compliance for all externally-facing business applications.

Key Duties:

• Serve as the go-to subject matter expert for security integrations in ServiceNow, building close partnerships with application teams and infrastructure owners.
• Lead initiatives to enhance CMDB coverage of security controls and reliability as a comprehensive asset inventory for risk management and compliance purposes.
• Work hand-in-hand with the Application Portfolio and Governance (APG) team to enhance data accuracy and support effective mapping of business applications to underlying infrastructure.
• Develop and implement standard processes (SOPs) to streamline the onboarding and ongoing management of applications' security needs.
• Drive automation of data collection and attribute population into the ServiceNow CMDB using appropriate scripting or workflow tools (Python, PowerShell, ServiceNow Orchestration, etc.).
• Design advanced reporting solutions, including executive dashboards and security metric scorecards, enabling leadership to monitor risk exposure by business unit.
• Identify emerging cyber risks in the web application ecosystem, communicating issues and remediation strategies to teams and management.
• Compose and maintain documentation, reports, and communications to promote best practices and awareness across the organization.

Primary Skill:** IT Security Engineering & Configuration Management (6-9 years' experience), 5+ years in cybersecurity, infrastructure management, or ITSM, with a strong recent focus on enterprise application security.

• Proficiency with the ServiceNow platform, particularly in CMDB configuration, data integrations, and process automation.
• Deep understanding of web application security, vulnerability lifecycle management, compliance frameworks, and best practices.
• Hands-on experience with automation scripting (Python, PowerShell, or equivalent), including workflow development for IT process automation.
• Proven history in developing dashboards, executive-level reports, or other high-visibility reporting solutions.
• Adept at collaborating within matrixed, cross-functional teams, influencing both IT and business stakeholders.

Education:

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical discipline-or equivalent hands-on experience.

Desirable (Preferred, but not required):

• Recognized certifications relevant to cybersecurity (such as CISSP, CISM, GIAC) or ServiceNow administration.
• History working with major Fortune 500 organizations, large-scale enterprise environments, or global IT operations.