Evaluation Manager (ACWIH)

The Evaluation Manager ensures compliance with performance-based contracting standards, tracks outcome and process indicators, supports continuous quality improvement (CQI), and prepares required quarterly and annual reports for DHS.

Performance Measurement & Data Infrastructure

• Develop and maintain an evaluation framework aligned with HRPP contract performance indicators.
• Operationalize measurable indicators.
• Build and maintain dashboards tracking.
• Ensure documentation compliance for all education sessions and outreach activities., * Design pre/post knowledge assessments and competency tools consistent with CME standards.
• Implement evaluation methods, including Simulation-based assessment scoring and provider satisfaction surveys.
• Analyze training effectiveness, including Provider confidence improvement, Readiness to manage obstetric/neonatal emergencies, and Engagement with obstetrical safety bundles.
• Ensure 100% post-session assessment completion tracking and reporting.

Reporting & Contract Compliance

• Lead preparation of: Quarterly performance reports, Annual evaluation report, Ad hoc DHS data requests.
• Monitor compliance with: Performance thresholds, Documentation standards.
• Ensure evaluation methods meet DHS performance-based contracting standards .
• Identify risk areas that could trigger invoice deductions and proactively develop mitigation strategies.

Continuous Quality Improvement (CQI)

• Conduct quarterly data reviews with HRPP leadership.
• Identify performance gaps and develop improvement plans.
• Collaborate with: Nurse educators, Simulation coordinators, ARPQC partners, HRPP outreach staff
• Support rapid-cycle feedback loops to improve training reach, engagement, and outcomes.

Website & Clinical Guideline Analytics

• Track and report: Website visitors, Unique resource views, Education resource engagement
• Provide annual guideline update tracking and analytics reporting.
• Ensure reporting aligns with contractual performance expectations.

Marketing & Outreach Evaluation

• Evaluate the effectiveness of: Annual marketing plans, Community campaigns, Provider outreach initiatives.
• Analyze reach among Medicaid providers and underserved communities.
• Provide data to inform strategic outreach expansion.

• Bachelor's degree PLUS five (5) years of evaluation experience or management, or Master's process evaluation, manage report submissions, and assist in the dissemination of findings.OR Master's degree in public health, epidemiology, Health Services Research, Biostatistics, Program Evaluation, or related field, plus three (3) years of experience in program evaluation, healthcare quality improvement, or public health data analysis.
• Must reside in or be willing to relocate to the Greater Little Rock, AR, or the Greater Northwest, AR, regions, as this position will be located at the UAMS Campus.

Experience with performance-based contracts and government reporting.

Proficiency in:

• Data analysis software (e.g., SPSS, SAS, R, or Stata)
• Excel and dashboard tools
• Survey design platforms
• Experience in analyzing healthcare training outcomes preferred.
• Knowledge of Medicaid, CMS, or HRSA reporting preferred

Knowledge, Skills, & Abilities:

• Proficient with qualitative and quantitative analysis software
• Strong skills in outcome evaluation design and implementation
• Experience in data collection, management, and statistical analysis
• Ability to conduct process evaluation and manage report submissions
• Excellent written and verbal communication for disseminating findings
• Collaborative teamwork in fast-paced, dynamic settings

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy, Commensurate with education and experience

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans., Summary of Job Duties:Join us as an Evaluation Manager with the Arkansas Center for Women and Infants' Health at UAMS. In this role, you will provide comprehensive evaluation support for the UAMS High Risk Pregnancy Program (HRPP) Education and Outreach initiatives. This includes designing, implementing, and managing performance measurement systems aligned with state and federal contract deliverables, including provider training, emergency obstetric readiness initiatives, case conferences, summits, webinars, and clinical guideline dissemination. The Arkansas Center for Women and Infants' Health is committed to improving maternal and infant health outcomes through a comprehensive support system that enhances care and empowers families. Our vision is a future where every woman in Arkansas has access to the care and resources she needs to thrive. At UAMS, we champion collaboration across education, research, and clinical programs to improve patient care and the lives of Arkansans. This is an opportunity to innovate, lead, and improve lives through cutting-edge evaluation and research. If you're passionate about maternal health, thrive in dynamic settings, and want to create lasting change, apply now to shape the future of maternal health programs at UAMS. Qualifications