Enterprise Application Administrator

You will manage the day-to-day operations of Google Workspace while driving cross-platform interoperability initiatives including identity lifecycle, device management, and security while also maintaining our critical Mail Transfer Agent (MTA) infrastructure running on Red Hat Enterprise Linux (RHEL) 9. This position works with the Messaging & Calendar services team in an agile/scaled agile environment., * Administer Google Workspace core services (Gmail, Drive, Calendar, etc.) while optimizing integration points with Microsoft 365. Define user roles, manage organizational units (OUs), and implement global sharing and security policies.

• Contribute to planning for continuous service improvement projects, specifically targeting the friction points between disparate collaboration tools. Focus on technical feasibility, service stability, and a "user-first" approach to platform coexistence.
• Lead technical implementation of small continuous service improvement projects, including minor changes to production systems with no or minimal service interruption.
• Provide technical expertise in written and verbal forms to technical and non-technical staff and management as changes are being considered.
• Maintain and optimize the University's MTA infrastructure on RHEL 9. Oversee complex email routing, relay services, and delivery troubleshooting at a massive scale.
• Define and implement standards, techniques, tools, and monitoring to ensure the stability, availability, and performance of the systems.
• Develop and maintain complex scripts and software (utilizing GAM, Python, and Google APIs) to automate repetitive tasks, manage bulk data operations, and integrate Google Workspace with other enterprise systems.
• Act as the Tier 3 escalation point for Messaging and Calendar services. Lead small-to-medium-sized continuous improvement projects from technical design through production deployment.
• Work closely with the security and identity management teams to ensure the overall security and policy compliance of the service.

• Bachelor's degree and 2 years of related experience or master's degree.
• Proven experience in Enterprise Collaboration Administration (Google Workspace and/or Microsoft 365).
• Experience with Linux Systems Administration (specifically RHEL), including file system management and security hardening.
• Proficiency in at least two scripting or programming languages (e.g., Python, Bash, JavaScript, PowerShell, etc.).
• Google Cloud Professional Collaboration Engineer certification within 90 days of hire.
• Experience managing high-volume email routing and security protocols (SPF, DKIM, DMARC).
• Experience using command-line tools (like GAM) and APIs to manage cloud services at scale., * Experience using a log management solution such as Splunk.
• Familiarity with creating service health dashboards using Splunk, Looker, or tableau.
• Experience with improving existing processes by introducing automation.
• Experience with Google Cloud Platform (GCP) beyond Workspace (e.g., App Engine, Cloud Functions, or IAM).
• Experience improving user experience by introducing automation to bridge "feature gaps" between Google and Microsoft platforms.
• Experience with front end development such as HTML, CSS, and JS libraries/frameworks.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

At the University of Minnesota, we change lives through discovery, education, and outreach. The Office of Information Technology (OIT) is the University's largest central IT department, offering a mission-driven environment built on trust, collaboration, and a commitment to the public good., The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About University of Minnesota The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.