Systems Engineer

PacSci EMC is seeking an Entry-Level Systems Engineer to support daily infrastructure operations and ensure high availability of core IT services. Areas of responsibility include supervising onsite and remote IT service desk workflows, performing routine network changes, monitoring and executing backups, and leading to ongoing operational improvements.

The ideal candidate is detail-oriented, eager to learn, and committed to delivering excellent customer experience. Success in this role requires strong communication skills, a desire to develop technical depth, and a proactive approach toward resolving issues and enhancing system reliability.

Responsibilities:

• Supervise day-to-day service desk operations by supervising ticket flow, coordinating onsite and remote support activities, and ensuring consistent customer service across locations.

• Perform basic network configuration changes (e.g., switch port updates, VLAN changes, wireless adjustments) in alignment with established change-control processes.

• Monitor, validate, and troubleshoot system and application backup/patching to ensure data integrity and availability.

• Create and maintain system documentation, including architecture diagrams, support guides, KB articles, and operational procedures.

• Lead continuous improvement efforts by identifying recurring issues, recommending solutions, and assisting in root-cause analysis.

• Support IT operational excellence through daily systems monitoring, patching support, log review, and escalation of issues requiring senior engineering involvement.

• Partner with cybersecurity and compliance teams to ensure systems and processes remain aligned with required standards (e.g., SOX, CMMC, CUI).

• Assist with deployment of automation, self-service tools, and process enhancements that improve efficiency and reduce support demand.

• Contribute to cross-functional collaboration with infrastructure, cybersecurity, enterprise applications, and operations teams to support reliable, scalable technology services.

• 3-5 years of IT experience or equivalent hands-on technical training supporting systems, networks, or service desk operations.

• Foundational understanding of Windows, Linux, networking fundamentals, and common IT troubleshooting principles.

• Experience working in or supporting an IT service desk environment preferred.

• Basic familiarity with backup systems, monitoring tools, and ITSM/ticketing platforms.

• Strong communication, follow-through, and customer-service mindset.

• Ability to work in a fast-paced environment, learn quickly, and collaborate effectively with cross-functional teams.

• Experience with automation tools utilizing PowerShell, Power Automate, and/or Service Desk Plus preferred.

The salary range for this position (in local currency) is 66900.00-124300.00

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. About PacSci EMC Pacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading-edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC's experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to www.psemc.com. PacSci EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, US citizenship is a requirement for this position due to U.S. Government contractual requirements. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It's how we achieve more together - for each other, for our customers, and for the world. https://www.Ralliant.com/inclusion-diversity.