Information Technology Programmer/Analyst

To perform systems design and modification; database administration; programming; and hardware and software selection and modification. To perform routine to complex duties in support of the College's administrative and academic functions for mainframe, local area network, and personal computer applications. Employees in this classification receive minimal supervision within a broad framework of policies and procedures. Employees in this classification direct, coordinate, supervise, and formally evaluate the work of others. This job class exercises responsibility for the successful provision and supervision of information technology services for the District, which requires specialized knowledge in the areas of information technology systems, operations, and programming. This job class functions at a full supervisory level of classification, is overtime exempt, and is not eligible for longevity benefits., * Writes, tests, implements, modifies, and maintains a variety of complex computer programs using the District's information systems, and third party vendor software and database designs.

• Analyzes existing programs and makes necessary program modifications; assists or leads in analyzing new releases of ERP applications and tools and evaluating the impact of custom modifications.
• Configures, administers and maintains databases and database servers as related to the District's ERP systems providing database functions to application and web services.
• Performs installation and updating of servers, databases and application software for the District's ERP systems.
• Identifies and corrects program logic errors; prepares solutions that fit available timelines and resources.
• Researches and analyzes federal, state, and local requirements, policies and procedures to design and implement computer solutions for District needs.
• Identifies details of analysis studies; determines and locates sources for collecting data and information.
• Develops, understands, and communicates future direction of systems including cost benefit analysis.
• Performs project leader responsibilities; monitors and coordinates activities of the project; constructs time and cost estimates; provides project reports, updates, and recommendations.
• Writes and revises technical manuals using proper operating procedures for use of software.
• Conducts training sessions for end users.
• Operates a variety of computers and related equipment including mainframe and file servers, printers, and network related equipment.
• Keeps abreast of technical developments and information system trends; anticipates changing needs by self-study and participation in courses, seminars, and conferences.
• Assesses workload implications and feasibility of new system requirements; analyzes existing systems performance in relation to specified requirements to ensure proper integration of new programs.
• Evaluation of change requests to ensure proper integration within existing ERP systems.
• Reviews, redesigns, or modifies existing systems to improve effectiveness and efficiency.
• Learns and implements new languages and technologies as required.
• Communicates with District users and technology services staff to ensure information needs are being met.
• Serves as a resource person to the District with users, vendors, and other community college consortia members.
• Supports a "Data Warehouse" capability to meet the information needs of the District, both as-scheduled data extracts and on an as-needed request basis.
• Supports the District's State MIS and Federal reporting needs.
• Provides support and writes queries and creates reports for ad-hoc, operational or general data reporting needs.
• Works in cooperation with the Office of Research and Planning to assess and meet the data needs for departments, staff, faculty, and students.
• Attends various meetings, conferences, and seminars related to data processing operations and serves on various district committees as resource person.
• Supervises other staff as needed.
• Performs other related duties similar to the above in scope and function as required.

Knowledge of:

• Principles, concepts, practices, terminology of operating systems, client/server architectures and related services.
• Techniques and practices of computer programming, database management, and software support.
• Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring.
• Emergency and disaster preparedness and recovery for information and communication systems.
• Computer operating systems, hardware, network systems, LAN and internet computing technologies.
• SQL and other related enterprise database management system (DBMS) architectures.
• Principles and practices for design, integration, and transition to/from an enterprise DBMS.
• Current industry information, vendor direction, new products and new technical architectures.
• Computer languages as specified
• Supervisory methods and techniques

Ability to:

• Organize, prioritize, and track tasks, requests, and projects effectively using appropriate charts, project management and database tools
• Analyze complex information technology and programming procedures and develop logical conclusions
• Develop, write, test, debug, and modify information technology programs
• Translate program statements into computer language or from one language to another
• Instruct, write, and listen effectively; correctly interpret and resolve complex problems
• Meet timelines by working productively and efficiently with minimal oversight
• Keep accurate and complete records, and system documentation for areas of responsibilities
• Review, analyze, and summarize reports orally, in writing and electronically
• Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems
• Supervise, direct, and formally evaluate the work of assigned staff
• Communicate effectively in both oral and written forms
• Establish and maintain effective work relationships with those contacted in the performance of required duties
• Work evenings and weekends as needed to accomplish essential functions, * After application has been submitted, all application materials will be screened.
• Internal candidates must also submit all required materials to be considered.
• Candidate evaluations will not be considered.
• Reference letters from any member of the Hiring Committee or Board Members will not be considered.
• Interviews will be by invitation only.
• Interviews may be by Zoom.
• The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 5 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Do you have experience in Team supervision?, Do you have a Bachelor's degree?, Experience and Education Required:

• Combination of training, education, and experience equivalent to a Bachelor's Degree, with major coursework in computer information systems and database technologies or related areas.
• Minimum of three years professional and supervisory experience directly developing or supporting an integrated database Enterprise Resource Management System; progressively responsible experience in an information technology or administrative role.

CLASSIFICATION: Range 20 on the Administrative Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. This a classified administrator position with a default CalPERS retirement.

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average 395,000 vs. California state average of 786,000). Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities. Our ideal candidate is motivated to join a campus community prioritizing the success of our diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success. Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.