Senior Systems Engineer (Software and Platform Support)

As a Senior Systems Engineer, you will support the Development Platform by administering critical systems, infrastructure, and applications. Your responsibilities will include providing automated and secure access to key developer systems and services and delivering solutions for engineers that reduce their cognitive load and enhance their developer experience. You will design and implement secure and cost-efficient cloud infrastructure solutions and enable AI capabilities that achieve successful business outcomes for Seequent., Systems Knowledge and Expertise

• Administer critical development tools like JIRA, GitHub, and JFrog Artifactory.
• Automate solutions to grant required system access to various users according to established permission structures.
• Respond quickly and reliably to requests in developer support channels, balancing priorities appropriately
• Manage primary cloud infrastructure services like virtual machines, virtual networks, storage, and key vaults.
• Manage user groups, infrastructure, and portfolios in the cloud.
• Proficiently use scripting languages like PowerShell and/or Python.
• Administer DNS, Web Application Firewalls, and SSL Certificates.
• Exhibit deep expertise in multiple areas of products and services that the Systems Engineering team provides to internal customers such as Development and Production Infrastructure Engineering.
• Pave the way for AI adoption in systems and workflows by making decisions that privilege security and efficiency.
• Pick up and see to completion any critical team project related to deploying, patching, or migrating key systems and services.
• Advise on and help implement best infrastructure/service automation, observability, and security practices across teams.
• Extend and maintain documentation on critical systems and processes.

User Engagement and Teamwork

• Work with cross-functional stakeholders to understand requirements and gather feedback on products/services; identify pain points and clarify ambiguity in their ideas.
• Work closely with Development Platform Engineers to design solutions for on-prem and cloud infrastructure.
• Design and implement automated solutions for onboarding, offboarding, and permissions management.
• Promote a culture of providing quality and timely service for engineering teams.
• Work closely with AppSec in selecting tools and AI capabilities.
• Participate in or lead technical discussions across multiple teams.
• Support the Lead in the advancement of team goals.
• Help organize and lead team projects through trackable epics and tickets.

Technical Leadership

• Mentor and coach junior members of the team, guiding them through technical challenges with compassion and patience.
• Advise engineering on best practices and approaches to solving infrastructure and systems related problems.
• Provide technical leadership that helps guide the team when making key decisions on cloud tooling.
• Cultivate a "shift-left" security approach both within your work and across the team.
• Develop expertise in multiple areas of services that the team provides to internal customers like Development pods.
• Promote a culture of automation over manual solutions.
• Participate in technical interviews during recruitment.

Project Management

• Define, document and execute small projects or sub-projects.
• Work independently or with a small team, actively participating in all project phases.
• Apply appropriate project management methods and tools.
• Identify, assess, and manage risks effectively.
• Prepare realistic project plans (including scope, schedule, quality, risk, and communication plans), ensuring stakeholder involvement and alignment with organisational governance standards.
• Track activities against the project schedule, managing stakeholder involvement as appropriate.
• Monitor costs, times, quality, and resources and act when these deviate from acceptable standards, The Lead Systems Engineer is here to provide support, direction, and inspiration. This is an office-based role, and you are required to be in the Delft office a minimum of three days a week. You will be working within a team of other Systems Engineers. You will also work with and get support from external parties and across the entire Seequent team. Seequent will provide you opportunities to extend your professional skills by giving you ownership of projects. We will also support your development with a mixture of on-the-job coaching and external training.0

Do you have experience in Slack?, Do you have a Bachelor's degree?, * The following technical qualifications, experience, and skills set are required for this role:

• Bachelor's degree in computer science, engineering, or equivalent.
• 7+ years working in roles like SysAdmin and/or IT Software Support.
• Experience with the following tools and systems: Atlassian, GitHub, Slack, Cloudflare, and Artifactory.
• Experience working with a major cloud provider, preferably Google Cloud Platform
• Experience migrating self-hosted infrastructure and software to the cloud.
• Excellent technical and problem-solving skills.

In addition, to be successful in this role, you should have the following attributes:

• Skilled in cloud-based technologies.
• Ensuring cost-efficient and secure solutions to infrastructure problems.
• Ability to work independently and collaboratively with teams across time zones.
• Motivated to work to a high standard and ensure others are working to the same high standards.
• Ability to discuss technical details with peers and more senior colleagues confidently.
• Excellent interpersonal skills to develop and build sustainable working relationships.
• The ability to be persistent, patient, innovative, and work in a fast paced and constantly changing environment.
• Absolute discretion when dealing with confidential and sensitive work.
• Ability to operate as a coach and mentor to junior members of the team.

Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand., Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team. Our people - Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.