Principal Software Engineer/Architect - AI/ML IRC295754

We are dedicated to making the digital world a safer place for everyone. We are seeking a highly experienced and hands-on Technical Lead Software Engineer with deep expertise in cloud-native architecture, agentic AI systems, full-stack development, large-scale Internet services, and a proven track record of rapidly delivering AI/ML solutions into production. This is a unique opportunity to lead critical projects, mentor talented engineers, and shape the future of client's innovative security products through fast, iterative delivery focused on business outcomes. Responsibilities

• Lead the design, development, and deployment of scalable, resilient, and high-performance software solutions with a focus on agentic AI/ML capabilities.
• Provide hands-on technical leadership throughout the entire software development lifecycle, from concept and design to testing, deployment, and operational support.
• Architect and build full-stack applications and services that operate on an Internet scale, ensuring high availability and low latency on modern cloud platforms (AWS, Azure, GCP).
• Drive the technical vision and strategy for AI/ML-powered features and products, translating business requirements into robust technical designs with rapid iteration and incremental delivery.
• Mentor and guide a team of software engineers, fostering a culture of technical excellence, innovation, collaboration, speed, and AI-augmented productivity.
• Collaborate closely with product managers, data scientists, researchers, and other engineering teams to deliver impactful solutions aligned with business goals.
• Leverage AI-assisted development tools and practices to accelerate delivery (GitHub Copilot, Claude Code, LLM-powered workflows).
• Champion best practices in software engineering, including code quality, testing, CI/CD, and DevOps with a pragmatic, outcome-driven approach.
• Stay current with emerging technologies and industry trends, particularly in AI/ML, agentic and LLM-based systems, multi-agent architectures, distributed systems, and cloud computing.
• Contribute to code reviews, design discussions, and architectural decisions with hands-on involvement in implementation.
• Troubleshoot and resolve complex technical issues in production environments.

• Preferred Location: Frisco TX or Waterloo Canada (Remote/Hybrid)
• 10+ years of professional software development experience, with a significant portion in a technical leadership role.
• Extensive hands-on experience in designing, building, and operating large-scale, distributed Internet services.
• Proven experience in developing and deploying agentic AI systems and AI/ML models into production environments, including end-to-end MLOps lifecycle and modern LLM-based architectures.
• Strong proficiency in multiple programming languages such as Python, Java, Go, Rust, C+ or similar.
• Deep understanding of full-stack development, including Front End technologies (JavaScript, TypeScript, Dart, React, Flutter) and Back End technologies (gRPC, protobuf).
• Experience with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) as a primary deployment model.
• Advanced Cloud & K8s Infrastructure: Expertise in Kubernetes (Helm, ArgoCD), advanced cloud networking (Ingress, Calico), Zero Trust Security (OPA), Service Mesh (Istio/Linkerd), and eBPF (Cilium) for high-performance observability and traffic management.
• Solid understanding of database technologies (SQL and NoSQL).
• Demonstrated use of AI productivity tools (GitHub Copilot, Claude, ChatGPT, etc.) to accelerate software development.
• Bias for action: proven track record of fast, iterative, incremental delivery over analysis paralysis.
• Business outcome orientation: focus on delivering value and measurable results, not just technical outputs.
• Excellent problem-solving, analytical, and technical troubleshooting skills.
• Strong communication, interpersonal, and leadership abilities.
• Ability to thrive in a fast-paced, agile environment with a strong hands-on coding presence.

• Starting salary range in Frisco TX: $140,000 to $150,000 (base salary only).
• Culture of caring: inclusive culture of acceptance and belonging with supportive managers and compassionate leaders.
• Learning and development: continuous learning opportunities, training curricula, and hands-on growth programs.
• Interesting & meaningful work: opportunity to work on impactful projects and cutting-edge solutions shaping the world today.
• Balance and flexibility: flexible work arrangements to achieve a healthy work-life balance.
• High-trust organization: integrity and trust are core values, fostering a reliable and ethical workplace.