Software Engineer - Video

The Software Engineer - Video role is focused on supporting and enhancing the reliability and performance of voice communication services within the Voice Connectivity Trust team. The position involves full participation in the software development lifecycle, ownership of distributed services, and collaboration with cross-functional teams to deliver scalable and robust solutions that meet customer needs. This role is critical to maintaining high service quality and supporting the organization's customers globally.

3. Responsibilities:

• Design and implement real-time services with high throughput and low latency

• Verify, deploy, and operationalize services in production environments

• Collaborate closely with stakeholders to understand and address customer needs

• Document technical concepts and collaborate with leads, architects, and teams

• Scale distributed platforms ensuring high availability, reliability, and media fidelity

• Innovate solutions for customer challenges related to voice communication

• 2-3+ years of experience with large-scale, distributed applications on JVM technologies

• Experience with RESTful services, API design, and event-driven architectures (Kafka, SQS)

• Understanding of CI/CD pipelines

• Hands-on experience with cloud platforms such as AWS, GCP, OpenStack, or Azure

• Experience with on-call rotations, incident response, and monitoring tools (Prometheus, Datadog, Grafana)

• Strong written communication skills suitable for technical documentation and AI prompt engineering

• Ability to critically evaluate AI-generated code for correctness, security, and performance

• Strong Java fundamentals and ability to architect, review, and debug code

• Proficiency with AI coding assistants and ability to describe workflows

• Bachelor''s degree in Computer Science or related field

• Solid fundamentals in data structures, algorithms, operating systems, and distributed systems

• Team-oriented, motivated, and able to motivate others

Desired:

• Demonstrated metrics on AI productivity enhancements

• Experience with SQL/NoSQL databases and caching for scalable data tiers

• Proven ability designing horizontally scalable and resilient backend systems

• Knowledge of SIP and Stir/Shaken protocols

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note

This organization operates in the communications technology industry, providing real-time business communications and data solutions to companies and developers worldwide. It addresses the challenge of enabling reliable, scalable, and personalized customer interactions across various communication channels. The organization maintains a global presence and emphasizes a remote-first work culture, diversity, inclusion, and the use of artificial intelligence to enhance processes.