Senior Onboarding Systems Administrator
Role details
Job location
Tech stack
Job description
We are currently seeking an experienced Senior Onboarding Systems Administrator to join our operations team. This position is responsible for onboarding new managed IT clients, implementing secure network infrastructures, deploying backup and cybersecurity solutions, assisting with server migrations, performing remote network discoveries, and providing sales recommendations for hardware and software upgrades within healthcare technology environments., Managed IT Client Onboarding
Onboard new clients into Legend Networking's Managed IT Services platform
Configure and deploy remote monitoring and management (RMM) tools
Install and configure antivirus, patch management, and remote support software
Work directly with clients during onboarding and transition processes
Backup & Disaster Recovery
Install and configure NAS backup appliances
Set up encrypted onsite and offsite backup solutions
Configure backup scheduling, monitoring, and restoration procedures
Assist with Veeam backup implementation and maintenance
Network & Security Infrastructure
Install, configure, and replace firewall/VPN routers
Configure VPN access, remote desktop services (RDP), and terminal services
Set up secure remote access for end users and third-party vendors
Troubleshoot network connectivity, routing, switching, and firewall issues
Perform remote network discovery assessments for new and existing clients
Provide sales recommendations for hardware and software upgrades based on network assessments and client needs
Server & Systems Administration
Assist with Windows Server migrations and upgrades
Work alongside System Administrators on VMware ESXi environments
Support Active Directory environments and Group Policy configurations
Perform server maintenance, patching, and troubleshooting
Assist with data migrations from legacy systems to new server environments
Microsoft 365 & Cloud Administration
Configure and deploy Microsoft 365 environments
Set up Azure Active Directory integrations
Configure email encryption and security policies
Assist with Microsoft licensing and tenant management
Technical Support & Coordination
Troubleshoot third-party healthcare and dental software applications
Coordinate with field technicians and project management teams
Provide escalated technical support for onboarding-related issues
Maintain documentation of client environments, credentials, backups, and configurations
Requirements
Do you have experience in Windows support?, This is a senior-level technical role requiring strong systems administration, networking, server, virtualization, and customer communication experience., Minimum 6+ years of Systems Administration or Network Administration experience
Strong experience with Windows Server environments
Experience with Active Directory and Group Policy
Experience with firewall, VPN, switching, and routing technologies
Experience with Microsoft 365 and Azure administration
Experience with backup and disaster recovery solutions
Strong troubleshooting and diagnostic skills
Ability to work independently and manage multiple projects simultaneously
Excellent communication and customer service skills, VMware ESXi experience
Veeam backup experience
Healthcare or Dental IT experience
HIPAA compliance knowledge
Experience working within MSP (Managed Service Provider) environments, * Network administration: 6 years (Required)
- Working with MSP's: 3 years (Required)
- Working with Windows Admin: 5 years (Required)
- Office 365 and Azure : 5 years (Required)
- Backup & Disastor Recovery : 5 years (Required)
- Customer service: 5 years (Preferred)
Work Location: Hybrid remote in Dallas, TX 75207
Benefits & conditions
Pulled from the full job description
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Opportunities for advancement
- Flexible schedule, * Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance