Associate Infrastructure Engineer
Role details
Job location
Tech stack
Job description
Shield AI is seeking an Infrastructure Engineer to support the day-to-day operation, maintenance, and improvement of enterprise infrastructure systems across on-premises datacenters and cloud environments.
This role focuses on both execution and delivery-ensuring core systems (compute, identity, storage, and virtualization) are stable, secure, and scalable, while contributing to infrastructure buildouts, system improvements, and automation initiatives., * Design, deploy, and improve infrastructure for site buildouts, expansions, and core enterprise services (AD, Azure AD, M365).
- Implement and operate virtualization, compute, storage, backup, and disaster recovery systems.
- Contribute to capacity planning, performance optimization, and security improvements.
- Automate and streamline operations using scripting and configuration management tools.
- Document systems and contribute to technical projects and implementations.
Operations and Support:
- Operate and support infrastructure across on-premises and cloud environments (AWS, Azure).
- Monitor system health and proactively resolve issues impacting performance and availability.
- Troubleshoot complex issues across systems, storage, and networking.
- Provide escalation support and participate in on-call and escalations support.
Maintenance:
- Perform patching, upgrades, and lifecycle management of infrastructure systems.
- Execute maintenance and support backup validation and disaster recovery readiness.
- Perform system tuning, optimization, and vulnerability remediation.
- Maintain accurate documentation of configurations and operational procedures.
Requirements
- Bachelor's degree in a technical discipline, or equivalent practical experience.
- 4-6 years of experience supporting infrastructure and systems in a production environment.
- Strong hands-on experience with Windows Server, Active Directory (on-prem + Azure AD), and virtualization platforms (VMware, Nutanix, Hyper-V, or similar).
- Experience supporting Linux systems (RHEL, Ubuntu, or similar).
- Working knowledge of enterprise storage, backup, and disaster recovery solutions.
- Experience supporting or operating workloads in AWS and/or Azure environments.
- Experience with scripting and automation (PowerShell, Python, or Bash); familiarity with Infrastructure as Code or configuration management tools is a plus.
- Experience with system monitoring, patching, and lifecycle management, with the ability to troubleshoot across systems, infrastructure, and basic networking.
- Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a process-oriented, change-controlled environment., * Experience supporting site buildouts or infrastructure expansions.
- Familiarity with Infrastructure as Code (Terraform, Ansible).
- Experience with monitoring/observability platforms.
- Experience in high-availability or mission-critical environments.
- Relevant certifications (Microsoft, VMware, AWS/Azure).
Benefits & conditions
$100,000 - $160,000 a year #LI-HM1 #LB Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.