Systems Administrator (TANTUS)
Role details
Job location
Tech stack
Job description
This position provides infrastructure support for enterprise Windows environments, cloud services, and network security systems. The role reports to the IT Operations Manager and functions as a system owner, works on project and operational tasks, and as Tier 2 support, handling both reactive troubleshooting and proactive systems administration. This is an individual contributor role focused on hands-on technical work with opportunities to develop deep expertise in systems administration and cybersecurity fundamentals, and to learn new technology. The role is primarily on site, and client facing, requiring the ability to work within a diverse team and communicate effectively with the client and end users.
What will you do in this role?
- Windows Server Administration: Manage on-premises and hybrid Windows Server environments, including user account administration, group policy management, file sharing, backup verification, and routine server maintenance.
- Windows Workstation Management: Deploy, configure, and maintain Windows 10/11 workstations; manage driver updates, application deployment, and endpoint compliance.
- Computer Imaging & Gold Images: Be able to build and maintain Windows gold images; conduct system imaging for new deployments and refreshes; troubleshoot imaging failures.
- Vulnerability Management: Execute vulnerability scanning and remediation workflows; assist with patch deployment using Windows Update and third-party patch management tools; track remediation progress and document closure.
- Azure Cloud Operations: Support Azure Virtual Desktop (AVD) environments; manage VM provisioning, patching, and troubleshooting; maintain Azure infrastructure supporting Windows Server and workstations.
- Third-Party Application Management: Monitor and manage licensed applications; coordinate software updates, license compliance, and retirement; troubleshoot application conflicts. Work with vendors for troubleshooting of technical and license issues, escalating promptly to mitigate progress interruptions.
- Tier 2 Deskside Support: Escalated user support for complex technical issues; remote troubleshooting; occasional on-site visits for hardware replacement and configuration issues.
- Documentation & Communication: Document system configurations, troubleshooting steps, and procedural changes; provide clear handoff notes to team; escalate issues with full context when needed.
- Finesse Unified Works (UWF) Administration: Manage Finesse UWF application configurations and integrations with Cisco UCCX contact center systems; process workflow change requests from the business; configure and troubleshoot application functionality; document configuration changes.
Requirements
- 3+ year hands-on IT support or systems administration experience.
- Knowledge of vulnerability scanning tools (Nessus, Qualys, OpenVAS, etc.).
- Experience with system imaging or deployment tools, Intune, SCCM, WSUS.
- Exposure to Azure or similar cloud platforms.
- CompTIA A+, Network+, or Security+ certification (or in progress).
- Familiarity with AI tools, Copilot Chat and 365, Claude, Codex, Qwen, Gemini, etc.
- Understanding of automation, scripted via PowerShell or python, or with tools such as Power Automate or UI Path.
Benefits & conditions
paid time off, paid holidays, sick time, tuition reimbursement, flex time, 401(k), In compliance with this state's pay transparency laws, the midpoint of the salary range for this role is $65,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
In addition, specific skills/experience required are as follows:
- Servant Leader - You are hyper focused on engaging employees, fostering their development, and building a positive culture.
- Solutions Focused - You see opportunities in every business problem and can develop, articulate, and implement solutions.
- Collaboration - You are a relationship builder across all levels of the organization and across all business units.
- Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
- Impact & Influence Thinking - You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.
About Tantus, a Sikich Subsidiary
Tantus, a Sikich Subsidiary, offers the public and private sectors a diverse platform of professional services across consulting, technology, and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.
Tantus, a Sikich Subsidiary has approximately 2,000 team members and operates across North America, EMEA and APAC.
Tantus, a Sikich Subsidiary Total Rewards
Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Tantus, a Sikich Subsidiary also takes pride in prioritizing team members' health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.
Some examples of our many benefits:
- Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
- Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
- Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.
We also offer:
- Flexible work arrangements
- Health, dental, vision, life, and accident/death/disability insurance options
- HSA employer contribution
- Eleven (11) paid holidays annually.
- A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
- 401(k) with employer contributions
- Tuition reimbursement
- Generous employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE - Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.
Want to learn more? Visit our Careers website or Glassdoor profile.
Tantus, a Sikich Subsidiary is an Equal Opportunity Employer M/F/D/V