Solutions Engineer
Digital Intelligence Systems, LLC
Plano, United States of America
2 days ago
Role details
Contract type
Franchise Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Plano, United States of America
Tech stack
API
Amazon Web Services (AWS)
Systems Engineering
Azure
Cloud Computing
Databases
Continuous Integration
DevOps
Oracle Applications
Data Streaming
Systems Integration
Datadog
Data Logging
Cloud Platform System
Grafana
Splunk
New Relic (SaaS)
Dynatrace
Cisco networks
Requirements
- 7+ years of experience in solutions engineering, systems engineering, technical consulting, platform engineering, or similar roles.
- Experience designing technical solutions across multiple systems, platforms, vendors, and business workflows.
- Strong understanding of integrations, APIs, data flows, infrastructure, databases, operating systems, and cloud-connected platforms.
- Experience creating technical documentation and presenting technical concepts to both technical and non-technical audiences.
- Strong troubleshooting and problem-solving skills across application, integration, infrastructure, and vendor layers.
- Experience supporting implementations and production environments.
- Working knowledge of observability practices such as monitoring, logging, alerting, dashboards, and tracing.
- Exposure to cloud environments such as AWS, Azure, or GCP.
- Familiarity with DevOps concepts such as CI/CD, automation, deployment support, and operational readiness.
- Strong collaboration, communication, and relationship-building skills.
- Ownership mindset with the ability to move work from concept through completion.
- Experience in restaurant, retail, hospitality, franchise, or other multi-site environments.
- Familiarity with POS, digital ordering, payments, loyalty, CRM, web, or mobile platforms.
- Experience with observability tools such as Datadog, Splunk, Grafana, New Relic, Dynatrace, ELK, or similar.
- Experience with vendor evaluations, proof-of-concept planning, and architecture governance.
- Familiarity with foundational certifications such as CompTIA, Cisco, or AWS CCP.
- Experience with POS platforms such as NCR Aloha or Oracle Symphony, or other Retail POS systems