IT Operation Specialist

Monitor IT Servers and Systems: Assessment of system data, errors and reports; Determine areas for improvement and repair; Determine systems and servers are due for upgrades Direct IT Technicians / Subcontractors: Directing activities of IT technicians / Subcontractors; Assessment of current department needs/inquiries; Development of technician schedules Development Department Policies: Developing IT policies and procedures to ensure effectiveness and reliability; Developing Service Level Agreements (SLAs); Developing Operation Level Agreements (OLAs); Developing guides for users and technicians Resolve Help Desk Escalations: If IT technicians/subcontractors are unable to resolve a user's issue, the ITOM will assess the situation and devise a solution to a problem Negotiate Vendor Contracts: Negotiating contracts with IT service providers; Assessing department and business needs; Comparing pricing and vendor bids with the provided budget, determine which vendor offers the most advantageous terms and negotiate rates Upgrades and Installations: Manage updates and upgrades of IT servers and systems; Support other IT department activities while upgrading systems and migrating organization data; Introducing new methods to optimize the upgrade process, monitor systems to ensure it remains stable and usable.

Active Directory: Be in charge of all company domains; Creation and management of directory infrastructure; Monitoring, reporting and security of the company domains; Group Policy creation, monitoring and compliance check; Managing Trust relationships and Scheme; Creation and implementation of security templates; LAPS management; Yearly MS True Up

Server Operations: Ensure licensing compliance for Windows Servers Systems; Define/create Images for Windows server systems (virtual and physical); Ensure compliance between server hardware and multivendor support contract; General knowledge about networking (TCP/IP, firewalls etc.) for requesting necessary IP and subnet configuration and firewall rule activations

Ping Federate: Implement changes of attributes and applications inside Ping Federate; Update and upgrade the Ping Identity software; Maintenance of Ping Federate components; Take part in meetings of the French Service Owner

Virtualization: Be in charge of virtualization products of VMWare e.g. ESXi, vSAN, Cloud Foundation. (VMWare VCP Certification recommended); Be in charge of Nutanix HCI systems; Implementation of virtualization architecture design; Coordinate implementations with IT Technicians and subcontractors; Conduct system audit reviews: Server capacity management /Backup and disaster recovery planning

CITRIX: Be in charge of plan, design, setup and manage Citrix environments; Upgrading Citrix components; Development of hardware infrastructure for the Citrix farm; Knowledge to analyze Citrix components and their network configuration; Configure and administer Citrix ADC/NetScaler; Developing Provisioning concept of Applications and Virtual Desktop on customer needs; Create Images for Provisioning Services deployments and create delivery groups

TRELLIX and WSUS Services: Install, upgrade and manage WSUS & TRELLIX instances; Check for upgrading the components; Coordinate implementations/upgrades with IT Technicians and subcontractors; Define Update plans for new TRELLIX and windows updates; Direct the subcontractor to approve the needed updates based on update plans; Perform tests to ensure the updates are being installed correctly personal requirements, Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 10MB Drag and drop Choose a file Selected file: Save my CV for future job applications and share with recruiters to headhunt me for new roles Supporting documentsSupporting documents Supporting documents Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 10MB Drag and drop Choose a file Selected file

Team player with excellent communication skills Service and customer oriented person with high sense of responsibility High level of assertiveness

Education/studies:

Minimum Bachelor's degree in Mathematics, Computer Science, Business Informatics, or IT Systems Engineering, or an equivalent qualification.

professional experience:

At least 3 years of experience: - Active Directory - Windows Server, MS-SQL - Virtualization (Citrix, VMware) - Storage (NetApp, Q-SAN)

IT:

At least detailed specialized knowledge of SQL, MS Office, and MS Project. Minimum of 3 years of experience with: Active Directory, Windows Server, MS SQL, Virtualization (Citrix, VMware), and Storage (NetApp, Q-SAN).

language skills:

At least business-fluent German At least proficient English

Bishop GmbH was founded by Mr Bishop in 1997 for the general advancement of aeronautical art, science and engineering and more particularly for promoting that species of knowledge which distinguishes the profession of aeronautics. Mr Bishop has 25+ years experience (21 stress at Airbus) and also regular flies as PIC. The company is based in Hamburg-Blankenese on the river Elbe opposite the Airbus Germany factory. Together with other complementary partners, BISHOP jointed founded SYNITED GmbH in May 2004, which is listed as a Airbus Strategic Transnational Supplier. BISHOP excels mainly in the areas of stress analysis, systems, fatigue & DT, composites and engineering tool code writing. Together with its partners, BISHOP has a combined force of circa 1000 engineers throughout Europe. BISHOP is corporate members of the RAeS and DGLR. BISHOP is engaged in international research, and collaborative programs.