Google G Suite Administrator

Act as the primary contact for data remediation during the migration to M365 from Google Workspace. Troubleshoot migration issues and modify data in Google Workspace and AODocs, using both user UI and admin consoles, as well as API tools like GAM. Maintain regular communication with users to understand their needs and challenges. Build and maintain relationships with the Microsoft migration team. Manage and triage incoming migration issues. Collaborate with the Digital Records Management team to manage the AODocs document library. Work closely with the Project Delivery team on the migration of data out of Google Workspace. Create documentation, processes, training materials, and service desk knowledge base articles for addressing key migration issues., Join a significant Digital Transformation project within a key government department. As a Workspace Administrator and Remediation specialist, you will play a crucial role in migrating from Google Workspace to M365, ensuring seamless data transition and system functionality.

Valid Security Clearance. Proven experience as third line support in a busy IT support function. Strong background in data migrations and migration tools. Proficiency in using Google Apps Manager commands (GAM). Experience managing SaaS-based messaging platforms such as Google and Office 365. Confidence in dealing with senior stakeholders and VIPs. Desirable: Experience with AD, MS Exchange, SharePoint, and managing large Google Workspace domains.