IT Technician

This is a great opportunity for an enthusiastic, motivated individual to join our IT Support team. You will be responsible for providing a proactive and customer-focused IT hardware and software support to students and staff. You will act as 1st line support to deploy and troubleshoot IT desktop related problems.

There will be opportunities to expand your knowledge by assisting the IT Support team in carrying out hardware installations and IT systems support. You must have good working knowledge of Microsoft Office products, Windows desktop operating systems, software installation, along with practical problem-solving skills. Experience of working within a technical environment is essential.

You will have good general PC/Desktop troubleshooting skills, able to configure, maintain and administer Windows 10/11 operating system. With the ability and knowledge of Installation of industry standard software applications and Installation of hardware in various IT classroom, including manual handling.

We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, NUS Employee discount, free onsite parking.

Waltham Forest College has been rated 'Outstanding' by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious 'Outstanding' rating. Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College's focus on wellbeing, inclusivity, and professional growth. Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.