Salesforce Certified Service Cloud Consultant

Business Valuation Analytical Thinking Systems Architecture Business Intelligence Requirements Analysis Technology Strategies Regulatory Frameworks Full Stack Development Stakeholder Management Artificial Intelligence Business Transformation IT Security Architecture Critical Illness Insurance Application Programming Interface (API) Salesforce Certified Service Cloud Consultant, The Salesforce Public Sector Practice Architect designs, governs, and executes scalable, secure, and compliant Salesforce solutions for government agencies. This role combines deep platform expertise with strong business and regulatory acumen to translate various agency requirements into robust multi-cloud architectures aligned with standards such as FedRAMP and NIST.

Key Responsibilities

• Lead end-to-end functional architecture for Salesforce Public Sector implementations (PSS, AE1, Service Cloud, Digital Front Door, OmniStudio).

• Translate government processes into secure, scalable solution designs, including data models, integrations, and security frameworks.

• Produce architecture artifacts (ERDs, sequence diagrams, integration maps).

• Participate in presales solution meetings, translate client requirements into demos, and deliver solution proposals.

• Advise stakeholders, build demonstrable assets, create sales enablement, coordinate marketing activity, and run workshops., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Order Entry Representative TEKsystems Plymouth, MNOn-Site Sales Writing Timelines Operations Purchasing Salesforce Order Entry Professionalism Microsoft Excel Customer Service Microsoft Office SAP Applications Order Processing Client Onboarding Customer Inquiries Business Valuation Full Stack Development Artificial Intelligence Business Transformation Customer Data Management Critical Illness Insurance Enterprise Resource Planning Customer Relationship Management +0 Packager Aerotek Eden Prairie, MNOn-Site Extrusion Hand Tools Warehousing Apache Yarn Construction Health Advocacy Microsoft Office Plastics Extrusion Time Off Management Packaging And Labeling Artificial Intelligence Discounts And Allowances Critical Illness Insurance Employee Assistance Programs +0 Hybrid Framer And Layout Tech Aerotek Minneapolis, MN*On-Site Framer Carpentry Hand Tools Demolition Construction Tape Measure Health Advocacy Vision Insurance Time Off Management Power Tool Operation Willingness To Learn Artificial Intelligence Discounts And Allowances Critical Illness Insurance Employee Assistance Programs Troubleshooting (Problem Solving)

FedRAMP Presales Marketing Operations Leadership Scalability Adaptability Cloud Design Communication Data Modeling Process Design Case Management Problem Solving Customer Service Sequence Diagram, Public Sector Expertise:

• Knowledge of government programs (benefits, case management, licensing, grants, inspections, citizen services)

• Experience with State and/or Local agencies and regulatory frameworks (Must have); Federal agencies and regulatory framework (Nice to have)

Business & Technical Skills:

• Strong process design, requirements analysis, and solution scoping

• Deep Salesforce expertise: Public Sector Solutions, Service Cloud, Experience Cloud, OmniStudio, APIs, LWC, Apex, integrations, security architecture, and DevOps

• Understanding of compliance frameworks (FedRAMP, NIST 800-53, CJIS, HIPAA)

Soft Skills:

• Excellent communication, stakeholder management, and leadership

• Strong analytical thinking, problem solving, and ability to drive consensus

• Adaptability and ownership in fast-paced public sector environments

Experience:

• 7 or more years of Salesforce experience, 3 or more years as an architect

• 3 or more years of experience supporting public sector clients

• Proven success leading large, multi-system Salesforce programs

Preferred Certifications:

• Salesforce Application or System Architect

• Public Sector Solutions

• OmniStudio Consultant

• Service Cloud Consultant

• Marketing Cloud (Nice to Have) Job Type & Location

This is a Permanent position based out of Minneapolis, MN. Pay and Benefits

The pay range for this position is $128000.00 - $192000.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave Workplace Type

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success. Ready to join us? Here's what the opportunity supported through our TGS Talent Acquisition Team requires, We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.