Forward Deployed Engineer

Clera
München, Germany
8 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

München, Germany

Tech stack

Microsoft Excel
Artificial Intelligence
Spreadsheets
Customer Data Management
Software Debugging
Python
Machine Learning
Oracle Applications
SAP Applications
SQL Databases
Systems Integration
TypeScript
Reinforcement Learning
React
Large Language Models
Prompt Engineering
Backend
Deployment Automation
GraphQL
Front End Software Development
Api Design
Webhooks
Data Pipelines
Legacy Systems

Job description

Join a Y Combinator-backed B2B SaaS startup building AI-powered quote and order automation for distributors and manufacturers. As a Forward Deployed Engineer (FDE), you will be the technical face of the company - taking signed deals from handoff all the way through to live, production-grade AI deployments. You'll blend deep hands-on engineering with daily engagement with end users and senior business stakeholders, working on-site from the Munich office.

This is a high-ownership, high-intensity role suited to engineers who thrive at the intersection of customer problems and technical execution. No visa sponsorship is available - candidates must be authorised to work in Germany., * Own the full technical implementation lifecycle from sales handoff through customer go-live.

  • Integrate the platform with complex enterprise systems including SAP, Oracle, and external REST/GraphQL APIs.
  • Structure and clean messy, real-world customer data (unstructured RFQs from PDFs, emails, Excel) to power AI-driven workflows.
  • Configure and fine-tune AI/LLM models through prompt engineering and model-behaviour adjustments for domain fit.
  • Build rapid prototypes demonstrating new features or solving customer problems, then evolve them into scalable, production-grade solutions.
  • Debug production issues and iteratively improve integrations and model behaviour in live customer environments.
  • Engage daily with technical users and senior business stakeholders to translate pain points into engineering decisions.
  • Document deployments, create customer training materials, and surface product gaps with actionable context to the core engineering team.
  • Travel to customer sites as needed.

Requirements

Do you have experience in TypeScript?, Do you have a Master's degree?, * Proven full-stack experience across frontend, backend, and data pipelines - Python, React, TypeScript, SQL, and API development.

  • Practical experience with AI/LLMs, agents, and prompt engineering to adapt model behaviour to real-world workflows.
  • Hands-on experience integrating software with ERP systems (SAP, Oracle) or strong familiarity with B2B SaaS integrations via REST/GraphQL/webhooks.
  • Demonstrated ability to wrangle messy, inconsistent data and build reliable structure quickly - particularly unstructured RFQs (PDFs, emails, spreadsheets).
  • Excellent written and verbal communication skills; comfortable engaging both engineers and non-technical senior stakeholders.
  • Ability to troubleshoot deployment and integration issues in customer environments and deliver timely resolutions.
  • High agency, ownership mindset, and comfort operating in ambiguity with legacy systems.
  • Willingness to work on-site in Munich and travel to customer sites as required.
  • Authorised to work in Germany without visa sponsorship.

Nice to Have:

  • Familiarity with machine learning concepts, including reinforcement learning for product-matching use cases.
  • Background in industrial sectors such as HVAC, building materials, electrical distribution, or manufacturing.

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