AEM Developer/ AEM Operational Support Analyst L4

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• 16 hours ago, Title: Angular Developer (AEM Front-End) Location: Westlake TX On-site/Remote/Hybrid: Onsite Duration: 6-12 Months Interview Process: 2 rounds Virtual No of submissions: 2 No…
• 9 days ago

• Strong technical troubleshooting abilities related to Adobe applications, user access, SSO, and provisioning.
• Working knowledge of Adobe Admin Console, identity management concepts, and entitlement workflows.
• Familiarity with enterprise Active Directory, group membership, and user provisioning flows.
• Understanding of MFA, SSO (including PingFederate), and authentication protocols.
• Ability to review and interpret logs for issue identification and troubleshooting.

5+ years in an IT Operational Support, Service Desk escalation, or Access Management role. · Strong background in troubleshooting user account issues, provisioning workflows, and SaaS product access. · Excellent documentation, communication, and customer service skills. DESIRED_SKILL: · Experience supporting Adobe products in an enterprise environment (preferred). · Experience with SSO, MFA, and identity platforms such as PingFederate (preferred).

• Excellent communication skills with the ability to work with both technical and non technical users.
• Ability to manage multiple issues simultaneously in a fast paced environment.
• Strong analytical skills with the ability to identify patterns and root causes.
• Comfortable collaborating with Product teams, engineering partners, and cross functional support groups.

Mandatory Skills: Adobe AEM . Experience: 5-8 Years .

The expected compensation for this role ranges from $60,000 to $135,000 .

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com., Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. 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