Software Engineering - UC Contact Center Developer

Solomon Page
Fort Lauderdale, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 135K

Job location

Fort Lauderdale, United States of America

Tech stack

Java
JavaScript
API
Amazon Web Services (AWS)
Computer Programming
Continuous Integration
Github
Python
Node.js
Software Engineering
Systems Integration
TypeScript
Web Applications
WebRTC
Internet Protocol Telephony
Genesys
React
Backend
Cloudformation
Enterprise Integration
Tools for Reporting
Front End Software Development
REST
Terraform
Docker
Jenkins
Web Api

Job description

Our client is looking for a Full-Stack Developer to join our Unified Communications & Collaboration team! In this role, you'll build and enhance web-based tools, APIs, and integrations that power our contact center operations and improve agent productivity at scale.

  • Plantation, FL or Dallas, TX
  • Pay Rate Range - $60-65/HR on W2 (NO C2C), * Develop and maintain web-based tools and platform integrations for contact center systems
  • Build and optimize APIs and backend services to support scalable workflows
  • Design solutions to automate processes and improve agent experience
  • Work with CI/CD pipelines and infrastructure-as-code to modernize development workflows
  • Integrate systems using internal and external APIs
  • Support and enhance Genesys Cloud CX (functions, flows, APIs)

Requirements

  • 3-5 years of experience as a full-stack developer
  • Strong programming skills in TypeScript, JavaScript, Python, or Go
  • Frontend experience with React (or similar modern framework)
  • Backend experience with Node.js, Python, Java, or similar
  • Experience building and consuming RESTful APIs and integrations
  • Familiarity with CI/CD tools (GitHub Actions, Jenkins, AWS, etc.)
  • Experience with Docker and Infrastructure-as-Code (Terraform, CloudFormation)
  • Hands-on experience with Genesys Cloud CX (flows, functions, APIs)

Nice to Have:

  • Experience with WebRTC, SIP, or VoIP systems
  • Exposure to contact center analytics and reporting tools

About the company

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Apply for this position