Events Onsite IT Analyst

This role is based in our 222 W Las Colinas Blvd, Texas office and onsite at events.

Are you passionate about technology and thrive in dynamic, fast-paced environments? Join our team as an Events Onsite IT Analyst, where you'll play a pivotal role in ensuring the seamless delivery of IT services for our world-class trade show events. This is an exciting opportunity to collaborate with internal teams, travel to diverse event locations, and make a tangible impact on the success of our events.

About the Role

As the Events Onsite IT Analyst, you'll work closely with the Event & Onsite IT Support Director and other internal teams to plan, coordinate, and execute IT requirements for events requiring onsite support. From gathering IT needs in advance to managing hardware logistics and providing hands-on technical support during events, you'll be at the heart of our operations. This role involves extensive travel, with a minimum of 50% of your time spent onsite at events., * Technical Support & Maintenance:

• Install, configure, and maintain hardware and software.
• Provide technical support to onsite staff, troubleshooting hardware and software issues.
• Manage network maintenance and security, including LAN and WAN setups.

• Event IT Coordination:

• Collaborate with internal teams to gather IT requirements ahead of events.
• Coordinate the shipment, setup, and teardown of IT equipment.
• Design and implement LANs, particularly for POS systems, and generate daily POS reports onsite.
• Support credit and cash transactions from an IT perspective.

• Compliance & Administration:

• Ensure compliance with internet regulations and PCI standards.
• Perform Windows administration, including managing local and global policies.
• Oversee server log reviews, database management, and equipment reprogramming.

• Team Collaboration & Leadership:

• Work with IT department leads to coordinate temporary staff for events.
• Contribute to the IT department's strategic goals and policies.
• Manage the Informa Las Vegas warehouse.

• Bachelor's Degree in Computer Science or 4-6 years of relevant experience.
• Proficiency in Windows Server management, SQL, and scripting.
• Strong knowledge of network technologies, including CISCO ACL and routing.
• Database modeling skills (SQL, Oracle, ODBC, etc.).
• Ability to design custom reports using reporting tools.
• Excellent problem-solving and communication skills.
• Willingness to work flexible hours, travel extensively, and be on-call.
• Ability to work in fast-paced environments and lift up to 50 lbs.

• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000- $70,000 based on experience.

Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads., We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our benefits include: * Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment * Broader impact: take up to four days per year to volunteer, with charity match funding available too * Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves