OCM Lead SAP SD / Order-to-Cash (OTC)

• Lead end-to-end Organizational Change Management (OCM) strategy and execution for SAP transformation initiatives.

• Partner with business leaders, SMEs, and project teams to assess organizational impacts related to SAP SD/OTC implementations.

• Develop and execute:

• Change impact assessments

• Stakeholder analysis and engagement plans

• Communication strategies

• Training plans and adoption frameworks

• Readiness assessments

Drive user adoption initiatives and manage resistance throughout project lifecycle.

Collaborate with SAP functional teams to understand business process changes within OTC workflows.

Support organizational transition activities for new SAP capabilities and process changes.

Facilitate workshops, leadership updates, and business alignment sessions.

Monitor change effectiveness and adoption metrics.

Provide guidance on change best practices within enterprise transformation programs.

We are seeking an experienced Senior Organizational Change Management (OCM) Lead with strong domain expertise in SAP Sales & Distribution (SAP SD) and Order-to-Cash (OTC) processes. This role will lead change management initiatives for SAP transformation programs, ensuring successful user adoption, stakeholder engagement, training readiness, and business process transition.

This is not a general OCM or SAP role. The ideal candidate must possess hands-on experience supporting OTC process transformation within SAP SD environments., * 10+ years of experience in Organizational Change Management (OCM).

• Proven experience leading OCM efforts within SAP transformation programs.
• Strong hands-on experience with SAP Sales & Distribution (SAP SD).
• Demonstrated knowledge and experience in Order-to-Cash (OTC) processes, including:
• Experience performing change impact analysis specifically for OTC process transformations.
• Excellent stakeholder management and executive communication skills.
• Ability to travel 25 50% as required.

Preferred Qualifications

• Experience with large-scale ERP implementation programs.
• Familiarity with SAP S/4HANA transformations.
• Prosci certification or equivalent OCM certification preferred.
• Experience in cross-functional enterprise change programs.

Important Screening Criteria

Candidates with only the following backgrounds will not be considered:

• General OCM experience without SAP SD exposure
• SAP Finance-only experience
• General SAP implementation experience without OTC involvement
• Change management experience lacking Order-to-Cash process expertise

Candidates must demonstrate clear SAP SD + OTC process experience in prior projects.

Key Skills

• Organizational Change Management (OCM)
• SAP SD
• Order-to-Cash (OTC)
• SAP S/4HANA