Quality Manager and Trade Support

Volcafe Ltd
Municipality of Madrid, Spain
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish, French, Portuguese

Job location

Municipality of Madrid, Spain

Tech stack

Microsoft Excel
Microsoft Office
Power BI
Tableau

Requirements

planning teams to ensure smooth transaction flows, inventory planning, customer service and timely issue resolution. - Provide operational, analytical and commercial support to traders, enabling efficient execution and supporting strategic business growth. - Execute daily sales administration, fixations and release of goods, ensuring contracts, quality requirements and delivery timelines are met. - Maintain accurate CRM and operational records, tracking opportunities, customer activity and pipeline progress. - Support onboarding and compliance processes for counterparties, working with global teams to meet risk management and regulatory requirements. Skills and Expertise - Bachelor's degree in business administration, international trade, supply chain, finance or related field. - Fluent in business Spanish and English, with language skills in Portuguese or French an advantage. - Certified Q-Grader certificate or equivalent would be an advantage. - Strong attention to detail and exceptional organisational skills. - Advanced proficiency in MS Office Suite, particularly Excel. - Experience using analytical and visualisation tools including PowerBI and Tableau is desirable. - Good understanding of futures markets and basic hedging principles. - Knowledge of sustainability standards and certifications is advantageous. - Excellent written and verbal communication skills and the ability to collaborate effectively across teams and cultures. - Proactive, analytical and adaptable with a continuous improvement mindset. We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply. Our Offer We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

About the company

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